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Community Support Services Coordinator, Bereavement Support - Temporary, Full-time

Grey County, ON
En personne
Temporaire
Expérimenté
Avantages pour l'entreprise
Modalités de travail flexibles
Posté aujourd'hui
Requisition Details:
Employment Status: Temporary, Full-time (1.0 FTE)
Program Name: Visiting Hospice/Bereavement Support
Number of Hours Bi-Weekly: 75
Work Schedule: Days
Union/Bargaining Unit: OPSEUAnticipated End Date: January 2026
On Call: No
Job Summary:
The Coordinator is responsible for the assessment, intake, and service provision and planning for Bereavement Support Services. The Coordinator is responsible for overall program supervision and marketing to meet objectives for units of service and individuals served. The coordinator will be involved in case management and case consultations with other service providers in the Grey Bruce region. The coordinator will be responsible for the organization and implementation of bereavement and grief support groups, as well as 1:1 support of bereavement clients.
Responsibilities:
  • Oversight of Volunteer training, and performance coaching for applicable programs, facilitation of ongoing volunteer team meetings.
  • Monitors related program activities to ensure compliance with VON policies, procedures and standards for quality and client safety.
  • Achievement of annual targets for units of service and individuals served; tracking of program statistics.
  • Program marketing, including the development of a professional network relevant to the program objectives and direct to public marketing to support annual target achievement.
  • Development of strategic plan and quality improvement plan to ensure achievement of annual targets, and ensure quality client service delivery.
Client Intake and Assessment:
  • Review referrals and make contact with family or client where appropriate by the next working day.
  • Conduct the assessment and complete the required forms to initiate services.
  • Develop, implement, and regularly evaluate service delivery.
  • Make referrals to appropriate bereavement groups and/or match with a 1-1 volunteer.
  • Share relevant information with group facilitators and 1-1 volunteers.
  • Maintain up-to-date case notes in Procura
  • Follow up with clients as needed or as identified by the volunteer(s) and/or facilitators.
  • Make referrals to other services as required and requested.
  • Facilitate bereavement support groups when needed.
  • Provide education/advocacy to clients & families as needed.
Community Collaboration:
  • Attend meetings and events in the community that enhance VON Grey Bruce's profile, ability to strengthen services, and partnerships.
  • Build relationships with other individuals and agencies to provide strong referrals and case collaboration for more challenging situations.
  • Establish and maintain key relationships with doctors, mental health services, long-term-care centres, memorial committees, social workers, funeral homes, and others for the purpose of effective referrals and program development.
Risk Management:
  • Monitor risk management policies and procedures to ensure that program and organizational risks are minimized.
  • Evaluate the risks associated with each client and take appropriate action to control the risks.
  • Ensure the volunteers are able to work in a safe, healthy, and supportive environment in accordance with all appropriate legislation and regulations.
  • Ensure the clients have current information regarding their rights and our limitations.
Qualifications:
  • Post Secondary Education in Social Work, Health Services, Volunteer Management, Counselling, or other related field.
  • 3-5 years experience in a related field.
  • Knowledge of terminal illnesses, traumatic deaths, hospice/palliative care philosophy, grief and bereavement.
  • Demonstrated knowledge of client assessment and care plan development.
  • Knowledge and experience in gerontology is an asset.
  • Computer experience in Microsoft Office, Procura and Rai CHA assessments considered a strong asset.
  • Evidence of continued learning and ongoing education.
  • Experience in marketing, promotion, program development.
  • Demonstrated ability to network and build professional relationships and partnerships.
  • Excellent oral and written communication, interpersonal and organizational skills.
  • Ability to maintain confidentiality.
  • Ability to work flexible hours as needed to support volunteers and facilitate program marketing efforts.
  • Valid driver's license, insurance and use of a car is mandatory.
  • Willingness to travel throughout Grey and Bruce counties to client's homes.
  • Positive police check screening is a requirement of this position.
  • Bilingualism is considered an asset.
  • Must be able to wear Personal Protective Equipment (PPE)
Work conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.
Attention Current Employees (Internal Applicants): If you are applying to a unionized position and you are a member of its bargaining unit, please be aware that this posting may remain open beyond the deadline if there are not enough applicants to fill the position(s). If the posting remains open after the initial deadline, VON may close the posting at its' discretion or a rolling deadline equivalent to the posting period specified in your Collective Agreement will be deemed, and each successive period will be treated as a separate posting for purposes of comparing seniority between candidates.
Numéro de concours: 41106
Site Web d'entreprise: http://von.ca

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À propos VON Canada

The power to change lives!

VON Canada has been leading care at home for over 125 years. Today, we are a highly-trusted non-profit organization that works with our clients, employees, volunteers and partners to provide innovative clinical, personal and social support to people who want the comfort and peace of mind of living in their own homes and communities.

Our 6,300 employees and 6,500 volunteers deliver a wide range of vital health and wellness services, helping people remain healthy and at home for as long as possible.

With the help of our funders, donors, volunteers and committed staff, we offer dozens of programs and services across Ontario and Nova Scotia that provide real hands-on help to seniors, children, youth and adults who need extra support. We help Canadians stay healthy, live well and remain active. And, together with our clients and their families, we contribute to the health and improved quality of life of Canadians in their homes and communities, where they want to be.

We employ thousands of team members in the positions of:

  • Registered Nurses
  • Licensed/Registered Practical Nurses
  • Support Workers (PSWs, CCAs, Home Helpers)
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  • Nurse Managers
  • Community Support Program Coordinators
  • Corporate Services (HR, IT, Finance, etc.)
  • And much more!

What we can offer you:

  • Competitive salaries and paid vacation time
  • Tiered Benefits (health, dental, LTD) & an Employee Assistance Program for eligible employees
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  • Comprehensive orientation program
  • SMART phone provided to keep you connected during work time
  • The opportunity to make a difference in your community

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