Requisition ID: 49915

Career Group: Store Careers

Job Category: BC Store Operations

Travel Requirements:

Country: Canada (CA)

Province: British Columbia (CA-BC)

City: Kelowna

Location: 4960 Downtown Kelowna Safeway

Postal Code:

Safeway grocery stores provide an exceptional food shopping experience to consumers from Vancouver, British Columbia to Thunder Bay, Ontario. We are the newest member of Sobeys Inc.'s retail food offering which serves the needs of Canadians with more than 1,500 stores in over 800 communities from coast-to-coast. Whether it's your first job or you're ready for a new challenge, we have a career to fit your life. Our commitment to delivering top quality products and superior service to our customers, and for giving back to the communities we serve has earned us a reputation as an employer of choice for those looking for an exciting career in food retail.

Overview

A day in the life of a Coffee Bar Operator:

Working as either a Starbucks Operator or Tim Hortons Operator is an opportunity to provide personalized service for our customers. Become a leader at one of our on-site cafés. There you will have the opportunity to become a coffee and tea expert, and polish you customer service skills in a fast-paced, dynamic and friendly environment.

Job Description

Key Responsibilities

• Upholds and complies with company procedures, standards and policies in all situations
• Greets customers in a polite and friendly manner
• Demonstrates superior customer service in accordance with Safeway's programs
• Oversees implementation of Safeway's and Starbucks' / Tim Horton's merchandising programs Responsible for pricing, displaying, ordering and inventory control within the Department
• Responsible for the overall presentation, cleanliness and profitability of the Department, while providing excellence in superior customer service
• Supervise Department staff to include scheduling, training and assigning duties
• Ensure paperwork, as set by the Division is followed
• Process cash register payments by cash, cheque, credit card, gift card and debit
• Prepare hot and cold beverages, including specialty drink preparation
• Stocking and ordering product
• Perform all other related duties, as assigned by management.

Job Requirements

Experience

• High School
• Previous Starbucks / Tim Hortons or Management experience preferred

Knowledge, Skills and Abilities Required

• Ability to learn quickly
• Ability to work in a fast paced environment
• Highly motivated and team oriented
• Ability to communicate clearly and concisely in both oral and written form
• Possess strong customer service qualities
• Works in a safe and responsible manner
• Available to work flexible hours
• Evening and weekend availability is strongly encouraged
• Must be available to be scheduled anytime on Sunday (Alberta Only)

Physical Requirements

(Seldom: Not Daily, Rare: 0-5% of shift, Occasional: 6-33% of shift, Frequent: 34-66% of shift, Constant: 66-100% of shift)

• Occasional lifting of up to 45 pounds
• Constant hand coordination, gripping
• Frequent computer and point of sale system use
• Frequent standing, bending
• Occasional walking, squatting

While all responses are appreciated only those being considered for interviews will be acknowledged.

We appreciate the interest from the Staffing industry however respectfully request no calls or unsolicited resumes from Agencies.