Join the Northwood team!

Our Homecare Operations team is currently accepting applications for a Full Time 6 month Term Staffing Officer to join our Home Support.

Reporting to the Staffing and Sheduling Manager

Responsibilities:

• Assigning and scheduling staff according to pre-approved requirements and standards
• Scheduling Northwood employee's groups of clients/shifts in a designated area
• Works with Supervisors to address issues/concerns
• Accepting new clients, processing Client increases, decreases and Client on holds from Intake
• Creating and maintaining current and advanced schedules
• Communication with Clients and Field Staff via Phone, email and Procura text
• Accepting and approval of vacation requests via Portal
• Technology troubleshooting
• Completing other tasks as required

Qualifications:

• Grade 12 or equivalent
• Degree/Diploma (minimum 2 year program) in Business or Computer Technology
• One to two years of relevant work experience
• Computer software training required (e.g. Microsoft Office - Word, Excel, Outlook etc.)
• Experience working with Pocura and Procura Mobile preferred/an asset
• Excellent communication and interpersonal skills
• Ability to regularly deal with challenging issues while maintaining a professional attitude
• Strong logical and organizational skills
• Demonstrated ability to work independently and in a team environment
• Ability to manage change effectively
• Flexibility to work various shifts (days, evenings, weekends, holidays)
• Ability to attend work on a regular and consistent basis

Hours: 40 hours bi-weekly - Days/Evenings

Effective Date: Immediately

If you are interested in applying for this career opportunity please click APPLY!

To learn more about Northwood please visit our website www.northwood.care

Northwood is proud to be an inclusive employer who encourages diverse applicants. We thank all applicants however, only selected applicants for an interview will be contacted.