Title : Director, Humanitarian Health Services

Employee Working Location : Remote (Canada)

Employment Status : Permanent Full-time

Salary Band : $94,000 - $117,000 / year

The Canadian Red Cross (CRC) - an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. As a Canada's Best Employers 2024, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment.

In this role, you will :

Responsibility 1: Leadership of Humanitarian Health Services

• Ensure the strategic oversight of HHS as a portfolio. Work within the matrix structure to ensure HHS (Readiness and Response) is moving forward in a strategic manner and which is actualizing the purpose and priorities of Health in Emergencies and International Cooperation.
• Accountable for HHS Readiness and clearly communicate the readiness to senior leadership including oversight of stock, personnel, systems and funding readiness.
• Lead ongoing cost analysis of HHS service readiness and response to ensure as a portfolio we are moving in a strategic manner.
• Identify service adaptations to improve our readiness and response capacities including for example regional engagement, prepositioning considerations, etc.
• Provide a strategic direction and work with different teams across the organization to ensure people expert readiness to implement HHS services

Responsibility 2 - Ensure the appropriate HHS service is mobilized internationally

• Under the accountability of the International Emergency Response, work with event lead to identify the preferred response solution and emergency health response strategy leveraging from the HHS menu of services.
• Identify and assign the needed technical focal point to mobilize the service under the event lead.
• Support in capturing learnings and visibility of the service being deployed in coordination with event lead and other units and ensure folded back into readiness strategies for HHS.
• Ensure HHS technical focal points are providing high quality support to the event lead and function as a means for escalation if needed in coordination with IC event lead and leadership team.

Responsibility 3 - Support the readiness and response of Domestic HiE services

• Support the Sr. Director, Health in Emergencies (HiE) in the emergency health service evolution based on learning and piloting post-COVID-19.
• Under the lead of Canadian Emergency Management and/or Recovery Team, support the design of HiE service interventions and mobilization of services domestically.
• Lead the development of interoperability strategy and identify mechanisms for effective interoperability of assets, systems, experts where appropriate.

Responsibility 4 - Other Responsibilities

• Actively participate and contribute to strategic meetings that advance HHS.
• Represent CRC in internal and external forums pertaining to HHS.
• Actively participate as a member of Health in Emergencies leadership team and other leadership teams in CRC.

What we are looking for :

• University degree in a relevant discipline (International Health, Public Health, Humanitarian studies, etc.). Training in clinical and public health considered a strong asset.
• 7-9 years experience in health and program/ portfolio management including ability to manage a strategic portfolio in a matrix structure.
• 5 years experience in managing health in emergencies tools such as ERU, field hospital, field clinic, local mobile health unit, public health in emergencies and/or other relevant services.
• Experience working within the RC/RC Movement is required.
• Proven experience in a leadership role.
• Experience successfully managing teams and collaborating with stakeholders with no direct supervision. Strong coordination experience.
• Experience in managing a large portfolio of work covering multiple disciplines across multiple teams and stakeholders.
• Fluency in English is required, French is a strong asset, and additional languages considered an asset.
• Strong depth of knowledge of humanitarian health needs and interventions.
• Proficient in strategic planning and analysis to inform decision making. Ability to put forward sound recommendations to senior leadership level.
• Ability to coordinate and manage teams via a teaming approach and ensure appropriate resources (clinical, public health, MHPSS and ERU) are mobilized to meet response needs.
• Strong critical thinking and creative problem-solving abilities.
• Proficiency in Microsoft Office applications (Word, Outlook, Excel, Power Point) and Share Point is required.

Working Conditions :

• Will be required to work non-traditional hours, be on-call, and respond to emergency/disaster related requests.
• Regular exposure to computer screens and keyboards while sitting at a desk for extended periods of time.
• Occasional overtime, evening, or weekend work to meet project deadlines, support meetings/events or to meet an operational need.
• May require occasional travel to attend meetings/conferences, deploy internationally and/or support operational needs and/or an emergency response.
• As we work with and support people (managers, colleagues, beneficiaries/customers, volunteers, donors and external partners) and communities in Canada and around the world, applicants whose first language is not English may be required to perform the responsibilities of the role in English.
• Eligibility to work in Canada: At this time, we welcome applications from candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in the job you are considering applying for. Refer to our FAQ for more information.
• If you are selected for this role, you will be required to complete a successful pre-employment screening process which includes a satisfactory Enhanced Police Information Check (E-PIC).

#RegularRecruitment

Salary Band:
$ 94,000 - $ 117,000