Competition No: 43914
Salary Range: $2,653.85 - $3,231.58 Bi-Weekly / $69,000.10 - $84,021.08 Annually (PR 14)
Position Status: Permanent
Benefits: Paid Holidays, Vacation, Family Leave, Health, Dental, and Defined Benefits Pension
Location: HALIFAX
Department: Cyber Security & Digital Solutions
Union Status: NSGEU - NSPG
Closing Date: 9/11/2024 (Applications are accepted until 11:59 PM Atlantic Time)

About Us

At the Department of Cyber Security and Digital Solutions (CSDS), we prioritize people and are dedicated to driving digital transformation that meets modern expectations. Our mission is to support government departments and partners in their digital transformation journeys, ensuring that digital services are user-centered, efficient, and impactful for all Nova Scotians.

We don't just implement digital solutions; we navigate the complexities of digital transformation by modernizing outdated systems and ways of working. Our role is to make a real difference by ensuring that our digital services are accessible and user-friendly.

At CSDS, we celebrate diversity, inclusion, and belonging. We recognize that the people who use government programs and services come from all walks of life, and it's essential that we reflect the communities we serve. We are committed to creating an environment where diverse perspectives and experiences are valued, and where all talent can thrive. By embracing these values, we deliver better, more accessible, and inclusive public services.

About The Opportunity

We are looking for an experienced Business Systems Analyst to join our Service Design and Delivery team. As a Business Systems Analyst you will have responsibilities spanning the entire Software/System Development Life Cycle (SDLC), performing tasks ranging from discovery, analysis, design, prototyping, testing, deployment, and providing post-production support. You will play a critical role as part of a multi-disciplinary team of architects, analysts, designers, developers, business experts, and service operations staff to continually evolve and improve our products to ensure they align with our business partners and users needs.

Key Responsibilities

• Builds close relationships with our business partners to cultivate a deep understanding of their business requirements, priorities and goals.
• Interpret user research to gain insights and develop a comprehensive understanding of user needs.
• Facilitate workshops with multi-disciplinary teams to understand business/user issues and needs, build consensus, validate requirements, and review solution mock-ups/prototypes to elicit feedback.
• Create detailed and clear documentation of business requirements, user stories, and use cases.
• Translate business requirements into technical solutions, documenting functional and non-functional system specifications.
• Document current and future state business processes and workflows, identifying areas for improvement.
• Design screen mock-ups and user interfaces.
• Contribute to data model designs, and write SQL scripts to migrate, convert or extract data.
• Collaborate with members of the product delivery and support teams throughout the delivery process.
• Utilize your business and technical expertise to understand and communicate business requirements to technical and non-technical staff.
• Validate product features by developing test strategies, test plans, and test cases and acceptance criteria. Participates in test execution and defect resolution. Plan, coordinate and facilitate user acceptance testing.
• Develop and maintain efficient communication and feedback channels with business partners, team members and other stakeholders.
• Collaborate with members of the application delivery and support team to identify, investigate, plan and resolve product related issues in the Production environment following go-live.
• Lead, coach and mentor team members.
• Participate in departmental committees, working groups, and communities of practice.

Qualifications and Experience

To be successful in this role, you will have a Bachelor's Degree in Computer Science plus a minimum of three (3) years' experience or graduation from a recognized Information Technology or Information Management program plus three years and six months of experience (or an equivalent combination of training and experience). Related experience must include application development and production support experience.

You can demonstrate, with experience, the following qualifications:

• Experience in all phases of the System Development Life Cycle (SDLC), from discovery to design/prototyping, testing, implementation, and providing post-production support.
• A highly motivated and self-directed individual who takes initiative and is equally comfortable working independently or collaboratively as part of a cross-functional team.
• A strong focus on customer service, building relationships based on empathy, trust, with a user-centric approach.
• Outstanding communication skills, capable of inspiring a diverse range of stakeholders.
• Experience planning and facilitating workshops with multi-disciplinary teams to build consensus, refine requirements, and validate solutions.
• Experience in writing clear and concise documentation, including use case, functional/technical requirements, visual diagrams, process flows, screen mock-ups, wireframes, technical designs and specifications.
• Knowledge and experience in standard business analysis processes and methodologies.
• Experience analyzing data and writing SQL scripts to migrate, convert, or extract data.
• Experience testing software, including test planning, establishing acceptance criteria, developing test cases, executing tests, logging/tracking defects, and reporting.
• Strong problem-solving skills, with ability to identify root causes, analyze alternatives, evaluate risk, and recommend suitable options.
• Excellent organizational skills, with the ability to prioritize and undertake high-level work under tight deadlines
• Proficiency in standard office software tools, specifically MS Office and Visio.
• Working knowledge of Agile, Project Management, and Change Management frameworks.

Assets

• Expertise in Design Thinking and/or Human-Centered Design.
• UI/UX design experience.
• Usability testing.
• Accessibility standards / guidelines.
• Application Development experience.
• Experience with Oracle databases and PL/SQL.

We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.

Benefits

At the CSDS with the Government of Nova Scotia, we are committed to providing a fulfilling work environment with numerous benefits and opportunities:

• Work-Life Balance: Maintain a healthy work-life balance with a 35-hour work week.
• Secure Your Future: Take advantage of our defined benefits pension plan for a stable retirement.
• Generous Time Off: Enjoy vacation, all national/civic holidays.
• Flexible Work Arrangements: Work from home arrangements.
• Employee and Family Support: Access our Employee and Family Assistance Programs for resources and guidance.
• Support in Times of Need: Access to our EAP.
• Cross-Sector Collaboration: Experience the power of collaboration as you engage with various government departments. Unlock a world of knowledge, expertise, and connections, contributing to the betterment of our province.
• Growth & Development: Open doors to professional growth within the department and beyond. Explore diverse career paths in specialized areas such as digital service design, cybersecurity, enterprise risk, digital platform services, and mission IT.
• Lifelong Learning: Continuously expand your knowledge and skills through training and development programs.
• Professional Advancement: Immerse yourself in the government landscape and discover endless opportunities for learning, advancement, and making a meaningful impact.

Join the Department of Cyber Security & Digital Solutions and experience the benefits of a fulfilling career, supported by comprehensive perks, career development opportunities, and a diverse range of paths to explore within our department and across the government.

Pay Grade: PR 14
Salary Range: $2,653.85 - $3,231.58 Bi-Weekly

Employment Equity Statement:

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.

This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via this link: http://hcm17.sapsf.com/sf/careers/jobsearch?company=novascotiaP

Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued.

External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information.

Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to [email protected].