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Porters & Housekeeping Supervisor

Zatzman Sportsplex
Dartmouth, NS
En personne
45 000 $ / année
Temps plein
Expérimenté

The Zatzman Sportsplex-is a large, family-focused health, fitness, and recreation complex, serving all regions of the Halifax Regional Municipality. The facility hosts a variety of facilities and services including a double gymnasium, a large fitness centre, community spaces, two swimming pools, an NHL sized arena with seating for 3,000 people, and so much more. In addition, the facility also sponsors a large-scale community outreach and accessibility program to reduce barriers and ensure that everyone in our community can play at the Sportsplex.

Diversity is a primary value of the Zatzman Sportsplex. We consider individual talents, skills, and unique perspectives to provide the best service to our vibrant community.

We are seeking an organized and resourceful Porters and Housekeeping Supervisor to join the team, Reporting to the Porters and Housekeeping Coordinator, the successful candidate will assist in managing the daily operations of the Porter and Housekeeping team. This position will play a key role in maintaining a clean, safe, and welcoming environment for members, staff, and guests. This role requires leadership skills, attention to detail, and a commitment to maintaining the highest standards of cleanliness and customer service.

As the Porters and Housekeeping Supervisor, you will guide and mentor the Housekeeping and Porter team alongside the Coordinator. Taking direction from the Coordinator, you will ensure adequate staffing levels for all shifts and assign daily tasks. You will contribute ideas to the General Manager and Coordinator for effective maintenance strategies, ensuring the Sportsplex remains in optimal condition.

Other key responsibilities:

  • Conduct regular inspections of studio rooms, public areas, locker and team rooms, arena and pool facilities to maintain cleanliness and maintenance standards.
  • Develop and implement housekeeping policies and procedures to improve efficiency and service quality
  • Support the management of inventory and ordering of cleaning supplies, linens, and guest amenities.
  • Address and resolve concerns and requests related to housekeeping services promptly and professionally.
  • Ensure compliance with health and safety regulations, including proper handling and disposal of hazardous materials.
  • Maintain accurate records of housekeeping activities, including room status, inventory levels, and maintenance issues.
  • Provide ongoing training and development opportunities for staff to enhance their skills.
  • Foster a positive and collaborative work environment, promoting teamwork and a culture of excellence.
  • Communicate effectively with other departments to ensure smooth operations and guest satisfaction.

Qualifications:

  • Proven experience in a supervisory or managerial role, preferably within housekeeping or facilities management
  • Demonstrated leadership skills with the ability to guide and motivate a team.
  • Excellent organizational and time-management abilities to prioritize effectively.
  • Attention to detail and a commitment to maintaining high standards
  • Experience in developing and implementing policies and procedures to improve service
  • Knowledge of health and safety regulations, including proper handling and disposal of hazardous materials.
  • Strong communication skills for building relationships, collaborating with others and fostering a positive work environment.
  • Resourceful and proactive in problem-solving and contributing ideas for operational improvements.

This is a full-time position with the Zatzman Sportsplex. We offer a supportive work environment and training opportunities. Starting salary is $45,000.

Interested candidates should apply with a resume and cover letter through Indeed by September 11, 2024.

Alternatively, applications can be submitted via email to [email protected] by Wednesday, September 11, 2024. Candidates may also drop off their application in person at the Zatzman Sportsplex, 110 Wyse Road, Dartmouth, NS, addressed to Angela MacMaster, HR Advisor.

For any questions, please contact Angela MacMaster at 902-490-3014 or via email at [email protected].

Site Web d'entreprise: http://zatzmansportsplex.com
#Management and Operations carrières
#Community and Social Services carrières

À propos Zatzman Sportsplex

À propos Zatzman Sportsplex

As Dartmouth's hub for recreation, health and wellness, and community, we strive to reach all our residents in ways that resonate with them. Our commitment is to serve our community by offering a mix of programs and services that support individual health goals for users of all ages, interests, and abilities.

The best communities have citizens who are healthy in body, mind and spirit. At the Zatzman Sportsplex, we provide opportunities to participate in sports and recreation, socialize, learn, and grow-helping individuals, families, and groups realize their full potential. Our goal is to be a driving force in the development of a prosperous, diverse, inclusive and healthy community.

OUR VISION

We believe our vision is shared across Dartmouth, if not all communities worldwide. In an ideal world, all citizens are physically and socially active, lead healthy, happy lives, and feel a strong sense of belonging in their community.

OUR VALUES

To put it simply, our core value at the Zatzman Sportsplex is people. To break it down, these four beliefs are the cornerstones of the facility's culture and how we operate:

Relationships - Mom said it first, but we keep it close to our hearts: Treat people how you want to be treated. We strive to provide all our community with the supports they need and to react to situations with kindness at the forefront. We want our users to feel welcome and valued, always.

Creating positive, long-lasting relationships with our customers is not just a business move-it's an action we take to work toward safety and comfort in our Sportsplex community.

Innovation - Embracing change isn't easy, but we aim to be experts at it. During our year-and-a-half long renovation, our staff and Board of Directors made a promise to ourselves and each other that we would seek out new ways of doing things and be bold when exploring new ideas. We learn from not only our successes, but our mistakes as well, and we strive to be accepting of (and willing to) change.

Community - We believe everyone should have an opportunity to succeed, and this means recognizing that different people need different types and levels of support. We consider equity in everything that we do and always strive to use a community impact approach.

Employees - Our success is a direct result of the strength and well-being of the facility's staff and volunteers. The Zatzman Sportsplex is proud of its staff and commits to supporting them with not only the right tools to get the job done right, but the right attitude to help them understand they're appreciated.

OUR CULTURE

The Zatzman Sportsplex exists to build and sustain holistic health in not only our building, but in Dartmouth and beyond. We also believe that recreation is for everyone, and that promoting diversity and inclusion in our building is a life-long mission. Our culture is always growing and developing, and we strive to always make it more supportive, more curious, and more kind.

Our culture is built on the following three pillars, all of which contribute to our overall goal of growing an even healthier community.

Employee-First Philosophy - Having an employee-first philosophy is critical to building a healthy and supportive culture. The Zatzman Sportsplex employs over 250 people, many of which are Dartmouth residents. We know how important it is to feel comfortable, safe and respected in the workplace.

We promise to take good care of the people who take care of you in our facility-our employees. That's how we achieve top-notch customer service and an all-around good feeling at the Sportsplex. If you ever want to share an experience you had with an employee (whether negative or positive), we encourage you to contact us. We always want to hear about how our employees are doing so we can support them in doing their very best at work.

Diversity and Inclusion - "Diversity and inclusion" isn't just a quote on a poster slapped up on the wall, a training session, or a statement on an "employee culture" page. Diversity is the spice of life-it makes life better-and is integral to the success of our facility and our community.

The Zatzman Sportsplex strives to be a leader in diversity and inclusion in our community, and this means focusing on equity vs. quality in everything that we do. What can we do to support people with specific needs that are often left unnoticed? How can we make our building more accessible to every segment of our community? How can we break down the barriers that often keep people out of our facility? These are the questions we always keep at the back of our minds and try to resolve, slowly but surely, every day.