Req ID: 286108
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Dynamics 365 Business Analyst/Quality Assurance Testing Lead (Remote) to join our team inBritish Columbia (CA-BC), Canada (CA).
Dynamics 365 Customer Engagement Business Analyst/Quality Assurance Lead
NTT DATA is looking for a Dynamics 365 Customer Engagement Business Analyst/Quality Assurance Lead to assist with a project to migrate our client's on-premise D365 applications to the cloud.
Day to Day responsibilities
- Gather, document, and analyze business needs and requirements from stakeholders. Evaluate business processes, anticipating requirements, uncovering areas for improvement, and gaps in current processes/ systems.
- Support the design, development, testing, and deployment of new systems and enhancements.
- Act as a liaison between stakeholders and the development team during the system development lifecycle to demonstrate system enhancements and ensure alignment to business outcomes.
- Translate technical details into clear, concise documents for business users.
- Provides system-related training and user support; prepares user documentation and communicates changes clearly and effectively.
- Acts as an escalation path for support teams to address systems issues; acts as a back-up to the quality assurance function to test and report issues with various systems.
- Design, develop, and execute test plans and test cases based on Microsoft Dynamics applications and their integration with other systems.
- Conduct manual and automated testing to identify, record, and resolve defects.
- Provide insights into Microsoft Dynamics functionalities and best practices to improve testing strategies.
- Manage testing environments, including setup, configuration, and data management, specifically tailored to Microsoft Dynamics platforms.
- Track and report on testing activities, including test results, test case coverage, and defect resolution, using test management tools.
- Participate in sprint planning, reviews, and retrospectives, contributing insights on quality assurance and risk management.
- Stay updated on the latest trends and updates in Microsoft Dynamics and QA methodologies to continuously refine testing processes.
Qualifications
- Microsoft Dynamics CRM/CE/PP Certifications
- 5 years minimumworking with Microsoft Dynamics CRM/CEplatform
- 1-3 years experience working with the Power Platform
- 3-5 years experience as a business analyst with quality assurance
- Proven experience eliciting and documenting requirements
- Superior problem solving skills
- Superior written and verbal communication skills
- Ability to work independently and as part of a team
- Experience working with in projects based on agile principles
Due to the need for the selected candidate to be on site with the client on a partial basis applicants should reside within reasonable commuting distance from the client location in Vancouver, BC
About NTT DATA:
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Visit us atnttdata.com
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