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Front End Supervisor (Bilingual)

Home Depot - 130 emplois
Vaudreuil-Dorion, QC
En personne
Temps plein
Expérimenté
Avantages pour l'entreprise
Assurance dentaire
Remboursement des frais de scolarité
Options d'achat d'actions

FULL TIME POSITION- 40 HOURS/WEEK- RATE STARTING AT 22.70$
Under the management of Front End Supervisors, our Associates can flourish and reach their peak. They provide leadership by coaching, training, motivating and inspiring associates to perform at their best and encouraging their personal and professional development and growth. Front End Supervisors set objectives to delight our customers and grow long-term relationships between our associates and customers.
What sets us apart?

  • Health and Dental Benefits for Full Time associates
  • Profit Sharing and Stock Purchase Plan
  • Paid Training & Career Development
  • Tuition Reimbursement
  • The Home Depot Values that inspire team work and comradery amongst Department Leaders and associates


What you will be doing:

  • Communicating, delegating and following up on daily tasks that are assigned to the Front End Associates (including Head Cashiers, Cashiers and Lot Associates)
  • Setting clear performance expectations, regularly documenting performance, delivering performance feedback and motivating team
  • Teaching and training associates on how to reduce shrink
  • Recognizing and rewarding good performance based on feedback from Voice of the Customer survey
  • Ensuring all paperwork and procedures are completed according to standard operating procedure
  • Work with vendors, merchants, Assistant Store Managers and Store Managers
  • Scheduling Associates for effective coverage
  • Ensuring all required training is provided on Home Depot policies, procedures, reports, and culture
  • Developing associates and future leaders via position-based core curriculum learning program
  • Follow-up on Customer issues and own the resolution process inside the store to ensure customer satisfaction is achieved


What we are looking for:

  • Ability to work a flexible schedule; including days, evenings and weekends
  • Excellent organizational, interpersonal and customer service skills
  • Excellent decision making ability and problem solving skills
  • 1-2 years experience as a supervisor / leading teams

#HTFP

Numéro de concours: 264775BR
Site Web d'entreprise: https://careershomedepot.ca/apply.php
#Retail carrières

À propos Home Depot

À propos Home Depot

Learn more about the Home Depot Canada

The Home Depot Canada is the Canadian arm of one of the world's largest home improvement retailer. The company operates 182 stores in 10 Canadian provinces, employing more than approximately 28,000 associates coast-to-coast.

Whether you are looking for a part-time job or place to start your career, The Home Depot Canada is the place for you. We offer a full range of full-time, part-time and seasonal positions at our Toronto-based Store Support Centre, retail stores, and distribution centres.

The Home Depot Canada is a great place to develop your career and to grow professionally. So apply today and come grow with us!

Careers Management

In total, The Home Depot Canada delivers more than 1,000,000 hours of training each year, affecting all 28,000 associates across the country.

As the leading home improvement retailer in Canada, our business thrives on our associates' knowledge, enthusiasm and passion to deliver exceptional customer service. For you, that means you will receive the training you need to learn, grow and succeed.

Community Involvement

'Giving back' is a core value at The Home Depot and is a passion for our associates. Our community efforts focus on improvising places through renovation and repair projects that support at-risk and homeless youth. Through Team Depot, the associate-led volunteer program, The Home Depot associates are encouraged and empowered to take a leadership role in the community.