Job Description

Manager of Critical Care Services, Permanent Full-TimeEmergency, Central Newfoundland Regional Health Centre, Grand Falls Windsor

Definition of work:
Reporting to the Director of Critical Care & Medicine Services, this position is accountable for the coordination, support and day-to-day management of client care services in the Emergency Department and Intensive Care Unit at Central Newfoundland Regional Health Center (CNRHC) as well as Nursing oversight at the Non Emergent Care Clinic in Grand Falls Windsor. The successful candidate will be accountable for providing leadership, ensuring evidence based nursing practice and fostering client centered care. The successful candidate will work in collaboration with physician colleagues and other program managers, to ensure continuity and coordination across program areas and operations of the organization. Responsibilities will include managing human resources; program development and evaluation; implementing and maintaining best practices in these critical care and clinical areas; fiscal and risk management; patient safety and quality improvement. The successful candidate will be responsible for working collaboratively with the Manager of Critical Care Services at JPMHC to standardize program planning and operations, to ensure equitable and efficient service delivery. The successful candidate must demonstrate an awareness of and be responsible for promoting and supporting person-and family-centered care, demonstrate a commitment to safety and partner with all team members to improve worker and patient safety by integrating safety into work practices, identifying risks and implementing improvements.

Key Responsibilities:
* Provide leadership to support innovation and creativity in client centered program and policy development that reflects best practice, maximizes resources, technology and partnerships internally and externally.
* Promote program integration to ensure seamless care for clients.
* Leverage opportunities to encourage client feedback and/or participation in program and policy development.
* Motivate and empower staff to identify opportunities to improve the client experience in the critical care program.
* Monitor risk and implement strategies to decrease risks to clients and workers.
* Complete fiscal monitoring to ensure effective and efficient use of resources.
* Collect, collate and analyze data to inform the evaluation of the critical care program.
* Participate in quality improvement initiatives and other committee work in association with the critical care program.

Required qualifications:
* Undergraduate degree in Nursing.
* Current registration with the College of Registered Nurses of Newfoundland and Labrador.
* Five years of nursing experience.
* Three years' experience in Emergency and or ICU, within the last five years.
* Proven experience in partnership development, program planning and evaluation, project management and leading quality/change initiatives.
* Ability to collaborate with a diverse range of internal and external stakeholders and function effectively in a high pressure, diverse and changing environment.
* Demonstrated understanding of regulatory and legislative requirements within nursing practice.
* Exceptional interpersonal, written and verbal communication skills.
* Dynamic leadership style which demonstrates emotional maturity, self-awareness and evidence of value-based leadership focused on engaging others, developing coalitions, and achieving results.
* Proven negotiation and conflict resolution skills
* Highly motivated and able to apply his/her creativity in standardizing professional nursing practice across all facilities and programs, while recognizing the uniqueness of practice in specialty areas.
* Demonstrated knowledge and application of Lean Health Care; Person and Family Centered Care; and the leadership capabilities within the LEADS framework
* Consistent demonstration of Central Health's corporate values; Innovation, Compassion, Accountability, Respect, and Excellence (I-CARE)
* A satisfactory record of work performance and attendance is required for this position.
* A satisfactory certificate of conduct from the RCMP or local police authority.

Preferred qualifications:
* Completion of the Central Health ER / ICU Course
* CNA certification in Emergency or Critical Care

An equivalent combination of education and experience may be considered. Applicants claiming equivalency are required to explain in their cover letter how their education and experience meet the required qualifications.

Hours of work: 70 hours bi-weekly (Shift work may be required)
Salary: HL 20 ($67,978 - $ 88,372) (Plus applicable wage differential)
Competition No: P-2024000783-CNH
Closing date: Open until filled

Central Health is an equal opportunity employer.We thank all candidates however only those selected for an interview will be contacted.