Job Description

Disability Case Manager, Temporary Full-Time (Approximately 18 months),Employee Wellbeing-Disability Management, Location to be determined

Definition of work:
Reporting to the Provincial Manager of Disability Management, the Disability Case Manager works within a multi-disciplinary team to proactively manage a variety of short and long-term absences and workers' compensation cases. The Disability Case Manager facilitates the return to work of employees and provides advice and counselling to managers regarding employee rehabilitation and health-related absences. Specifically, the position partners with affected employees, managers, unions, and other key stakeholders to educate and promote early return to work and modified work arrangements; communicates with healthcare and rehabilitation providers; develops and monitors complex return to work plans based on medical information and/or functional restrictions; coordinates and facilitates complex return to work meetings; educates managers on their obligations under the Duty to Accommodate legislation and facilitates the medical duty to accommodate process; maintains accurate records and utilizes the appropriate software to document and practices effective case management. The successful candidate must demonstrate an awareness of and be responsible for promoting and supporting person-and family-centered care, demonstrate a commitment to safety and partner with all team members to improve worker and patient safety by integrating safety into work practices, identifying risks and implementing improvements.

Required qualifications:
* Undergraduate degree in a health-related field.
* Licensing with Professional Association, if applicable.
* At minimum three years, out of the last five years, relevant experience in disability case management; preferably in a healthcare environment.
* Experience in case/medical or claims management, and workers' compensation system.
* Working knowledge of relevant legislation, e.g. Human Rights Code, Occupational Health & Safety and applicable Disability and Workplace Health, Safety and Compensation legislation.
* Well-developed organizational, analytical and problem-solving abilities.
* Demonstrated ability to establish and maintain effective work relationships with all levels of staff, union, and other internal and external partners and clients.
* Demonstrated ability to work independently.
* Proven ability to multi-task to manage deadlines and strong attention to detail with complex claims and contracts.
* Demonstrated use of Microsoft applications and other statistical applications.
* Demonstrated high-level oral and written communication skills for the purpose of writing and documenting reports and for facilitating continuous communication and relationship building with internal and external stakeholders.
* Ability to resolve conflicts and facilitate solutions in a multidisciplinary team environment.
* Demonstrated strong time management, organizational, and prioritization skills are required to cope with the demands of the position.
* Demonstrated strong listening skills and capacity for empathy.
* Class V driver's license and the ability to travel.
* Consistent demonstration of the core values of NL Health Services: Innovation, Compassion, Accountability, Respect, and Excellence (I CARE)
* Class V driver's license and an ability to travel.
* A satisfactory record of work performance and attendance is required for this position.
* A satisfactory certificate of conduct from the RCMP or local police authority.

An equivalent combination of education and experience may be considered. Applicants claiming equivalency are required to explain in their cover letter how their education and experience meet the required qualifications.

Preferred qualifications:
* Graduate degree in a health-related field
* Experience in case/medical or claims management, and worker's compensation system

Hours of work: 70 hours bi-weekly (Shift work may be required)
Salary: HL-17 ($60,211- $78,274)
Competition No: P-2024001424-MGMT
Closing date: September 18, 2024

Central Health is an equal opportunity employer.We thank all candidates however only those selected for an interview will be contacted.