2023-212 - Administrative Assistant (OA15) - eCampus
Fermé
Administrative Assistant (OA15)
Education
eCampus
Nova Scotia
Department of Administrative ServicesContinuing Full-time Position: Commencing approximately August 10, 2023
Application deadline is 11:59pm, June 20, 2023Competition No. 2023-212
Salary range: $46,954.67 to $53,313.63 annually
This is a remote work opportunity. You must have a suitable work from home office space and be within commuting distance to any of NSCC's physical campuses. The successful candidate will have all computing requirements (computer, monitors, etc.) provided to their home office.
Reporting to the Manager, Administrative Services, you will:
- Have an in-depth knowledge of the campus Business Office sufficient to develop recommendations, oversee assigned functions (e.g., accounts receivables, student financials, scheduling, data entries, etc.), resolve non-routine administrative problems, advise and determine applicable policy, procedures and requirements (e.g., recommend procedures to improve efficiency of assigned functions).
- Oversee the day-to-day operational workflow of the Business Office.
- Determine when issues require the attention of a higher-level manager and escalate those issues and their impact and suggest possible solutions.
- Complete payment processing, student loan processing, negotiating payment plans and deferrals, sponsorship coordination, invoicing, withdrawal letters, outstanding balance collections and respond to general student account queries.
- Provide daily direction and guidance to other Administrative support staff in the Business Office by determining work methods and procedures, provide training, and monitor activities to ensure timely and effective operations.
You may serve as a member of boards/committees as a representative of the Business Office.
Qualifications and Occupational Experience:
The minimum educational qualification for this position is a post-secondary diploma in Business or Office Administration.
You have a minimum of three years (full-time equivalent) of recent and related occupational experience in a fast-paced office environment.
Experience within finance, accounting or a student services environment would be considered an asset.
Occupational experience using PeopleSoft Student, SAP or other account management software would be considered an asset.
You are familiar with and comfortable using computer applications such as the Microsoft Office Suite, E-mail and have a strong, demonstratable knowledge of Excel, SharePoint and Office 365.
You are comfortable working in a digital environment; you take responsibility for acquiring knowledge about advancing technology, and you are committed to using technology in advancing your work.
Experience training others would be considered an asset.
Experience supporting and/or providing service to students and prospective students would be considered an asset.
Relevant Skills and Knowledge:
You demonstrate a commitment to diversity and inclusion.
You possess excellent interpersonal skills and are able to interact at all levels of an organization.
You are known for your superior customer service skills and are able to create a relationship of trust beyond the immediate interaction.
Your superb team working skills enable you to contribute positively to a team environment.
You have specific technical occupational knowledge and skill in account analysis and reconciliation, cash, or other records.
You are known for your problem solving and critical thinking skills.
You are a strong communicator both written and oral.
You possess excellent coordination skills specifically related to organizing and prioritizing workloads for yourself or others.
You have proven records and information management skills and abilities with a focus on data accuracy and integrity, along with a drive to improve efficiencies.
Demonstrate problem solving abilities and an ability to work independently.
Candidates selected for interviews will be expected to provide at least three recent, occupational references. The successful candidate will be expected to provide official transcripts to show proof of academic achievements.
NSCC is committed to the full inclusion of all applicants. As part of this commitment, NSCC will ensure that applicants are provided reasonable accommodations, as required. If accommodation is needed to participate in the job application process, please contact Jaclynn Kelly, HR Generalist at [email protected]. Our Employee Workplace Accommodation Policy can be found here.
