Director, Residence

Student Services

Employment Opportunity #253-22.23

Closing Date: February 24, 2023 at 4:30 PM

WHAT WE OFFER

Full-Time | Continuing | Fredericton | On-Campus

Standard Work Hours:

Mon - Fri | 8:15 am - 4:30 pm | 36.25 hours per week

Additional Working Conditions:

Evening and weekend work is required on an on-call basis.

Included in position:

• 1- or 3-bedroom on-campus apartment.
• All-you-care-to-eat meal plan during the academic year.

Salary Range: $61,567 - $80,038 per annum

Responsibilities

Reporting to the Senior Director, Residence, the Director, Residence is an institutional role with responsibilities to UNB Student Services on all its campuses. The Director, Residence is the primary leader of the Residence Life team and will serve as the acting Senior Director, for UNB when the Senior Director is away from work. The Director is expected to encourage a strong and vibrant Residence community and Residence team. This position ensures a positive, developmentally-focused living and learning experience while promoting a strong and supportive academic environment. The Director, Residence contributes to the overall Residence budget development and management.

• Assess and develop risk management policies and practices for all aspects of Residence.
• Address issues and emergencies that arise within the residence community.
• Act as on-call point of contact for emergency crisis intervention.
• Coordinate Residence's response to behavioural concerns or emergencies occurring in Residence or involving Residence students.
• Intervene with students who have the potential to, or are threatening to, harm themselves or others or are actively harming themselves or others.
• Collaborate with Police, EMTs, staff at local hospitals and other city emergency first responders.
• Provide additional support and training to staff members involved in the crisis.
• Provide leadership in all areas of Residence. Manage a staff of approximately 6 professionals and 100 or more student staff and volunteers.
• Articulate a vision for how Residence can contribute to Student Services and UNB.
• Keep up with and share current emerging developments, trends, practices, and technologies relevant to Residence to ensure optimum service and support are being provided.
• Initiate policy and procedure revisions and changes to meet changing needs.
• Manage personnel, administrative processes (room assignments, billing, programming, training, ongoing staff development, review, and HR oversight), and recruitment process (recruitment efforts, open houses, tours, information sessions, marketing, and online content).
• Conceptualize, develop, implement, and annually review the Residence Strategic Plan.
• Provide the Senior Director with statistical and other operational-related information and reports as required. Contribute to the development and management of the budget for Residence.
• Oversee day-to-day programmatic transactions.
• Ensure that appropriate systems for communication are maintained between all areas of residence such as front desk services, administration, maintenance, cleaning, residence life, and conference activity.
• Create, direct, and maintain a culture in the Residence system that provides a safe, warm, campus culture.

Qualifications

• A University Degree in a related field.
• 5+ years of related experience in residence leadership, student/client-centric programming and services, Human Resources Management, budget management, crisis intervention, or related field.

Additional Strengths:

• A Graduate degree would be considered an asset.
• Excellent interpersonal and communication skills.
• Entrepreneurial attitude and dedication to customer service.
• Background/knowledge of the housing sector.
• Excellent performance and operations management skills.
• Ability to keep up with changing deadlines and a demanding work environment.
• Strong problem-solving and critical-thinking skills.
• Working knowledge of EReZLife would be considered an asset.

Work With Us

Why Choose UNB?

UNB offers a large variety of benefits for employees, including a full pension, a minimum of three weeks of vacation annually, the Employee and Family Assistance Program (EFAP), and dental, life, and health insurance.

WHO WE ARE

This position is part of the non-union Administrative, Professional and Technical (APT) group.

UNB is situated on the unceded territory of the Wolastoqiyik and Mi'kmaq peoples along the banks of the beautiful and bountiful Wolastoq river, a region recognized worldwide for its natural beauty. UNB is a comprehensive university with a long history of excellence in teaching and research.

COMMITMENT TO EQUITY, DIVERSITY & INCLUSION

The University of New Brunswick is committed to employment equity and fostering diversity within our community and developing an inclusive workplace that reflects the richness of the broader community that we serve. The University welcomes and encourages applications from all qualified individuals who will help us achieve our goals, including women, visible minorities, Aboriginal persons, persons with disabilities, persons of any sexual orientation, gender identity or gender expression. Preference will be given to Canadian citizens and permanent residents of Canada.

We thank all who apply; however, only those selected for an interview will be contacted.