Title: Advanced Technician
Location: Courtenay, BC, Canada
Type of Contract: Temporary, Full-time (12 months)
Salary Band: $41,011 - $51,264 /year
The Canadian Red Cross (CRC), an iconic brand and one of the most inspirational not-for-profit organizations on this planet, is seeking an Advanced Technician to join our BC HELP team.
You have a passion for helping others, and want to work with other dedicated individuals? By applying, you are taking a big first step to be part of an exciting organization.
At the Canadian Red Cross, we are guided by our fundamental principles of humanity, impartiality, neutrality, independence, voluntary service, unity and universality. We help people and communities in Canada and around the world in times of need and support them in strengthening their resilience.
Starting with the hiring process, we are committed to having an accessible, diverse, inclusive and barrier-free work environment where everyone can reach their full potential. We encourage all qualified persons to apply, particularly Indigenous peoples, persons with disabilities, racialized people, and people with diverse gender identities and sexual orientations, and others who share our values and contribute to fostering an inclusive and diverse workplace.
We are looking for an Advanced Technician to support HELP program, you will work in collaboration with the Equipment Supply Associate. You will, delivers and installs HELP basic and advanced equipment to clients at various locations. The Advanced Technician also supports HELP technical volunteers.
As an Advanced Technician, you will:

• Clean and disinfect health equipment, according to standards
• Inspect and troubleshoot equipment malfunctions and carry out repairs, following manufacturer's specifications
• Document repairs and maintain up-to-date equipment records in the inventory management system
• Transports equipment between HELP sites and delivers, installs, and picks up equipment from clients' homes, as per established procedures
• Instructs clients and caregivers in the proper use and maintenance of equipment

What we are looking for:

• Completion of Grade 12 and some post-secondary education in a related field
• 2 years of experience in working with hand and basic power tools; or an equivalent combination of education and experience
• Able to lift and carry up to 80lbs
• Demonstrated mechanical ability and able to troubleshoot problems of a technical nature (health equipment repair experience is an asset)
• Strong verbal communication skills; client service skills; and ability to work independently and in a team environment
• Successful completion of CPR/First Aid taken within past 2 years (or willing to take it within probationary period)
• Experience working with volunteers and diverse populations

Working conditions:

• 35-hour workweek, Monday to Friday. Work varies from warehouse, to shop, to delivery of equipment.
• Ability to sit and stand for extended periods and safely operate a vehicle for deliveries, which can be up to 75% of the day.
• A valid BC Class 5 Driver's Licence
• May be required to work out of other HELP locations
• Full vaccination against COVID-19 is mandatory for this position and operation (the CRC will however adhere to its duty to accommodate those who are unable to be fully vaccinated for a reason related to a human right protected ground)

If you require accommodation measures during any phase of the hiring process, please notify us as soon as possible. All information received in relation to accommodation requests will be kept confidential.
Salary Band:
$41,011 - $51,264