From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. With our team, you'll bring this purpose to life every day by living our Values, being open to change, and pursuing your goals.
At Intact, we'll give you countless opportunities to learn and grow, alongside a diverse and passionate community of experts - the best the industry has to offer. You'll be empowered to be your best self, do your best work, and make a meaningful impact. Here, you can: shape the future of insurance, win as a team, and grow with us.
About the role
We're looking for a Claims Representative, Accident Benefits to join our growing team!
As a Claims Representative for our Accident Benefits team, you will be responsible for investigating Accident Benefit claims to ensure a prompt and fair settlement. Your experience and expertise in claims will help you deliver outstanding customer service while analyzing and acting decisively based on the facts. Your natural ability to negotiate, influence, prioritize, be proactive and think creatively on your feet will help you thrive in our collaborative and energetic culture.
What you'll do here:

• Analyze and interpret insurance policy wordings to determine coverage and assess entitlements which are fair and equitable
• Communicate in a timely and respectful manner with the customer, claimants, lawyers and insurers to settle claims and report findings and settlements
• Conduct investigations and identify additional information such as independent medical examinations, customer medical or employment history required to clarify and/or justify a claim
• Collect reports and statements to determine liability and coverage
• Ensure all cases are clearly documented and meet any or all legislative requirements

Qualifications
What you bring to the table:

• University degree or college diploma and/or equivalent business experience
• Completed, or are working toward, Chartered Insurance Professional (CIP) designation
• Knowledge of medical terminology and/or previous experience/education within a kinesiology or rehabilitation environment is considered a strong asset
• Bilingualism in French and English, spoken and written, is considered a strong asset
• A minimum of 1 year claims handling experience
• Ability to communicate and negotiate effectively
• Excellent written and verbal communication skills
• Strong analytical and decision-making skills
• A friendly and positive attitude

Here are a few reasons why others have joined our team:

• An award-winning, inspiring workplace that supports its people and recognizes great work
• Stimulating, challenging projects and development opportunities to help you grow your skills and career
• A comprehensive financial rewards program that recognizes your success
• An extensive, flexible benefits package
• An industry leading Employee Share Purchase Plan where we match 50% of net shares purchased
• A $350 annual wellness account that promotes an active lifestyle

Flexible Work Arrangements
Right now, we support 100% remote work, if your role permits. Once it's safe to do so, we will move to a hybrid approach which will give everyone the best of both worlds - a mix of home and in-office workdays. Schedules will be determined in partnership between individuals, managers, and the team.
Closing Statement
We are an Equal Opportunity Employer
If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.
Click here to review other important information about the hiring process , including background checks, internal candidates, and eligibility to work in Canada.
This posting closes on March 15, 2022 at 11:59PM.
Referral Bonus
This role is eligible for employee referral bonus. #myReferrals1000
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