At PAL Airlines we are dedicated to providing our customers with reliable on-time performance, memorable travel experiences, and outstanding customer service. If you enjoy working in a fast- paced environment, take pride and ownership in what you do and have exceptional Customer Service Skills, then we want you on our team!
PAL Airlines is currently seeking qualified applicants for a Part-Time Permanent Ramp Attendant in Deer Lake, NL.
Duties and Responsibilities:
- To load/unload all aircraft in accordance with the loading/unloading instructions contained within the Ground Handling manual;
- Ensure appropriate equipment is available to facilitate the offloading and loading of passengers and cargo;
- Complete the daily inspection of all ground handling equipment;
- Maintain the occurrence log on a daily basis annotating all relevant information regarding aircraft delays, equipment serviceability etc.;
- Comply with the relevant Health and Safety policies;
- Communicate with customers to determine needs;
- Process cargo for shipping and perform pick-up and delivery of cargo as required;
- Perform general office duties as required;
- Other duties as assigned.
Qualifications:
- Must be able to work flexible shifts including picking up shifts on short notice for additional flights, charters and vacation/sick leave coverage;
- Must have a clean certificate of conduct and be able to obtain Transport Canada Security Clearance;
- Valid Driver's License with a clean Driver's Abstract;
- Ability to lift weight handling up to 50lbs;
- Excellent communication and organization skills;
- Excellent problem solving and decision making skills;
- Ability to work with others.
What we offer:
- Defined Contribution Pension Plan
- Employee Stock Purchase Plan
- Personal travel privileges with PAL and interline agreements with multiple airlines
- Employee Tuition Assistance Program
- Employee and Family Assistance Programs
CLOSING DATE: Applications will be accepted until November 24, 2024.
PAL Airlines is committed to fostering an inclusive work environment that celebrates and encourages diversity, equity, and inclusion whereby individuals are recognized, supported, and respected. Candidates of all backgrounds are encouraged to apply.
Only those candidates selected for an interview will be contacted. Thank you.
#PALAirlines
- Promote sales to existing clients, as well as identify and solicit potential clients for route penetration and launch; via cold calling, networking functions, and existing client relationship management;
- Develop and implement sales plans to achieve territory objectives for all PAL Airlines, Air Borealis, PAL Aviation Services and MFC (PAL) as directed by the Director and VP;
- Respond to client inquiries, requests or issues. Working with various internal departments to ensure customer needs are met;
- Identify and assist in the development of product improvements for PAL Airlines scheduled service and cargo operations;
- Prepare proposals/bids, analyze current sales records, related business trends, and market development that demonstrates the benefits of PAL;
- Support VP and Director of Sales in responding to RFP's and ensure appropriate process is followed when putting forth new opportunities for bid;
- Communicate effectively with the Director of Sales to develop contracts that meet client needs, while achieving PAL objectives;
- Maintain strong relationships with key customers, travel agency partners, aviation services providers and provide ongoing support;
- Identify and assist in the execution of new sales and marketing strategies;
- Work with the Charter management group on leads, sale execution and market development;
- Work with the Marketing Division in executing sales campaigns and community events;
- Work within Amelia and the GDS systems to support clients;
- Involvement with community or industry organizations is considered an asset. Groups aligning with target markets considered especially attractive;
- Travel to other markets for sales;
- Track commercial, cargo and charter account performance and identify ways to maximize client revenue potential;
- Attend trade shows, networking functions and other industry events to promote the aviation group and to build meaningful community and client relationships;
- Other related duties as assigned.
- A Degree/Diploma from a recognized Educational Institution in Sales/Marketing or equivalent experience;
- Ability to communicate effectively in both English and French;
- Direct sales experience would be an asset;
- A positive motivating attitude;
- The ability to develop and maintain an excellent rapport with clients;
- Strong interpersonal, communication and time management skills;
- Strong negotiation and problem-solving skills;
- Must be proficient in Microsoft Office Suite of Products;
- Travel throughout our route network is required.