At PAL Airlines we are dedicated to providing air travelers with reliable, on-time performance, an enjoyable travel experience, and most importantly, Service with a Smile. Our success is due to our people, and we're looking for more great people to join our team. If you enjoy working in a fast paced environment, have a love for travel, enjoy meeting with people and take pride and ownership in what you do, then you're the person we are looking for!
PAL Airlines is currently seeking a Crew Scheduler to join our team in St. John's, NL.
Duties and Responsibilities:
- Flight Crew Scheduling for company aircraft
- Ensure proper coverage is provided for sick leave;
- Arranging schedules to accommodate vacation requests without impacting the operation;
- Arranging shift trades as permitted;
- Arranging classroom and sim training and adjusting schedules accordingly;
- Coordinate with the operations management for Schedule Changes
- Travel coordination for purposes of training and crew positioning.
- Invoice and PO reconciliation
- Attend weekly training meetings
- Complete other duties as assigned.
Qualifications:
- Proficient in Microsoft Office Suite;
- Strong communication skills;
- Ability to work effectively as a team member and independently;
- Ability to manage multiple tasks/requirements and work in a fast paced environment.
- Able to complete shift work and after hours on call.
- Must be flexible to work all shifts and adapt to fluctuations in shift times due to operational and/or unforeseen situations.
What we offer:
- Comprehensive health benefits including medical, dental, vision, and life insurance
- Defined Contribution Pension Plan
- Employee Stock Purchase Plan
- Personal travel privileges with PAL and interline agreements with multiple airlines
- Industry discounts
- Employee Tuition Assistance Program
- Employee and Family Assistance Program
CLOSING DATE: Applications will be accepted until October 4, 2024.
PAL Airlines is committed to fostering an inclusive work environment that celebrates and encourages diversity, equity, and inclusion whereby individuals are recognized, supported, and respected. Candidates of all backgrounds are encouraged to apply.
Only those candidates selected for an interview will be contacted. Thank you.
#PALAirlines
- Assist Customers through all phases of their booking, flight check-in and aircraft boarding and deplaning processes in accordance to our Customer Service policies, company procedures and safety and regulatory processes;
- Responsible for the safe movement of our passengers to and from our aircrafts and to provide any extra assistance when required;
- Provide Outstanding Customer Service to our Customers;
- Working with the PAL Airlines team on developing new Customer Service initiatives and ideas;
- Administration duties and reporting in relation to the operations of PAL Airlines scheduled and Charter flights;
- Work closely with all departments of PAL Airlines to ensure our Customer`s experience is an enjoyable one from origin to destination.
- Responsible for delivery of mail;
- Accept small freight; issuing waybills and handling mail;
- Manage mail supplies and inventory;
- Process mail for shipping based on customer needs;
- Perform general office duties as required;
- Other duties as assigned.
- The successful candidate must have a minimum of 2 years' experience in providing Customer Service in a fast pace environment;
- Must possess exceptional Customer Service skills;
- Must exhibit excellent written and oral communication skills as well as excellent problem-solving skills as this position requires on the spot decision making;
- Must be able to work independently and in a team environment;
- Must be able to obtain a clear Record of Conduct;
- Class 5 license;
- Ability to lift weight.
PAL Airlines is an Equal Opportunity Employer. Only those candidates selected for an interview will be contacted.
