Description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.

The Solution Specialist proactively drives revenue and profit in the assigned sales segment and/or region specific to a dedicated brand and product sets. This role works directly with CDW Account Managers, sales leadership, and partners on white space opportunities. The Solution Specialist brings together knowledge of quotes, bid opportunities, and the market to identify deals and win them. This role is integral in identifying net new business for both CDW and the assigned brand.

What you'll do:

• Be a subject matter expert on the designated partner's products, programs and go to market strategies and communicate them to CDW sales.

• Assist CDW sales and designated partner with field alignment and account mapping within assigned territory.

• Attend customer facing events and/or conference calls to communicate the value add of CDW and the partner.

• Facilitate training for assigned territory on partner's products, services, and programs.

• Assist the partner and Product and Partner Management (PPM) contacts in creating messaging and promotions that directly align with the specific customer set that is being supported.

• Develop and execute quarterly sales plan.

• Complete monthly scorecard identifying sales engagement, pipeline, and market trends.

• Cultivate relationships between partner sales team, CDW Sales, & Leadership teams.

• Act as a liaison between CDW Sales and Product and Partner Management (PPM) to identify. opportunities for product, program, and partner alignment improvements.

• Understand the market trends and specific needs of assigned segment and/or region as well as be able to identify and communicate wins/challenges of the business internally and externally.

• Understand the competitive landscape in assigned segment and/or region and how market conditions can impact CDW, and the partner being supported.

• Have excellent knowledge of CDW service offerings and the process in which account managers attach them to client products.

• Maintain effective communications with all stakeholders.

• Provide monthly progress reports to Partner and internal stakeholders.

• Represent the assigned brand in meetings and speak to brand performance, category performance, program/promotion results, and current initiatives.

• Provide comprehensive reporting both internally and externally on brand performance, category performance, industry trends, and market share.

• Success Metrics: Meet or exceed designated partner revenue expectations for assigned partner and region.

• Positive feedback from assigned sales channels through bi-annual surveys. Meeting or exceeding designated partner controllable margin expectations for the assigned partner.

• Assigned regions bid pricing usage.

• Obtain and facilitate necessary partner and industry certifications.

• Build your brand image to grow sales awareness around your partner's products and services.

• Travel as needed.

• Other special projects upon request.

What we expect of you:

• College Degree + 2 years sales/pre-sales experience, OR

• 6 years' IT industry experience, OR

• 3 years CDW PPM Experience + 2 years' experience in sales/marketing

• Knowledge of the Lenovo portfolio

• Excellent verbal and written communication skills with the ability to effectively interact with all stakeholders, including partner, CDW, and customer executives.

• Ability to think creatively and come up with proactive ideas that will increase sales.

• Proficient in CDW tools and processes such as SPS, bid desk, returns etc.

• Demonstrated ability to multitask.

• Demonstrated financial and business acumen.

• Ability to think strategically and come up with proactive ideas that will increase sales.

• Strong willingness to learn and teach others.

• Ability to work closely with team members and collaborate with other specialists.

• Must be proactive and self-motivated to lead initiatives as well as team members.

• Solution-selling mindset and customer-first attitude

• Outgoing personality

• Team player and good communication skills.

Pay range: $ 82,000 - $ 114,000, depending on experience and skill set

At CDW, we strive to offer market-competitive total rewards packages to attract and retain talent. As such, we are committed to pay transparency and ensuring fair compensation for all our coworkers. Each of our roles is assigned a salary range that is informed by multiple sources of market data. We determine individual pay within a given range based on a candidate's prior experience, knowledge, skills and abilities. This approach allows us to offer competitive and equitable salaries that reflect the value and responsibilities of each role at CDW.

We make technology work so people can do great things. 

CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.