Courtesy Ford Lincoln is looking for a full-time Show Room Receptionist who is going to be that great first impression for our customers. We are a long-time established, family owned and operated, local Ford & Lincoln dealership.

We offer a friendly environment which promotes teamwork, integrity, continuous learning and open communication. This position would be approximately 40 hours per week Monday to Friday, 8am - 5pm and reports directly to the Office Manager. Hours Compensation is dependent upon experience. Benefits and employee discounts are available.

Duties: (may include and not limited to:)

• Answer a very busy multi-line switchboard directing calls
• Greet customers as they arrive through our doors warmly and professionally
• Providing exceptional customer service and directing customers to the proper department/individual
• Processing payments
• Tracking payments taken, preparing receipts and daily bank deposit
• Daily Tracking of dealer plates, cheque/ownership pickups
• Printing of daily reports as required
• Assist with dealer trades
• Book service appointments
• Pre-book next service appointments for customers recently in for service
• Support Admin, Service, Parts and Sales when needed
• Data Entry
• Outgoing service follow-up calls, documenting responses and reporting to management daily

Qualifications:

• Great communication and Customer Service skills
• Self-motivated & detail oriented
• Calm and composed under pressure or high volume scenarios
• Computer skills for word processing (MS Word), Excel, database processing, google docs and Gmail/Outlook for email
• Must be a self-starter and work well under pressure and in fast paced environments
• Eager to learn more processes, more knowledge
• Dealership experience is preferred
• Reynolds Ignite Dealership Software experience is an asset

Courtesy welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Job Type: Full-time

Salary: $40,000 + (based on experience)

Benefits:

• Benefits including Extended Health & Dental care, Disability insurance, Employee assistance program
• On-site parking
• Store employee discount

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay

Education:

• High school diploma
• Administrative College diploma preferred

Experience:

• Front desk: 2 years (preferred)
• Administrative experience: 1 year (preferred)

Why Work for Eansor Auto Group:

The Eansor Auto Group is a locally based, family owned and operated company serving the automotive needs of our neighbours in London, St. Thomas, and surrounding areas. With over 25 years of experience selling and servicing both Ford, Lincoln, and a variety of pre-owned vehicles, we have built an amazing team and customer base. Our number 1 priority is customer satisfaction. We value our team members and provide lots of opportunities for expanding your skills and career. We hope you will join our team of dynamic, hard working individuals and grow with us!

Go to our website to see more about our company and the many reasons why you will want to work for us!

We do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest!