Manager of Retail Credit

Who are we?

Sudbury Credit Union was founded in 1951 with one simple value people helping people. This value has remained a constant throughout our history and resonates today as much as it did then.

As a community-minded financial co-operative, Sudbury Credit Union is committed to the well-being of our employees, our members and our community. We serve over 15,000 Sudburians extending from Levack to Minnow Lake, from our six local branches to your smartphone, and from small community groups to large local companies. We provide all the banking solutions you would expect from a financial institution, but with a unique understanding of our local needs. We know Sudbury because we ARE Sudbury - which is why we were voted 'Best Place To Work' at the 2024 Bell Business Excellence Awards and why we were voted Sudbury's favourite bank/credit union and favourite financial planning firm.

We are truly community-minded, just like you, and are proud to be a part of the fabric of Sudbury. To see what makes Sudbury Credit Union different, click here. Come be part of something bigger.

The Opportunity?

Our internal people are learning, growing and advancing! If you've thought about a career in finance, with future opportunities for growth, consider joining our team. The Manager of Retail Credit manages the retail lending function of the credit union by monitoring lending activities and reviewing on a regular basis, the performance of department personnel. Initiates action to improve the growth and quality of the credit union portfolio and provides monthly credit reports to senior management.

What will you do?

Manage the Retail Lending Function of the Credit Union

• Establishes and maintains a framework for credit granting
• Maintains compliance with all lending regulations, by-laws, policies and procedures
• Directs, coordinates and controls the lending activities for all branches of the credit union
• Develops and implements a sound, diversified and quality loan portfolio through sound lending policies and practices, delinquency guidelines, monitoring management, and sound matching mix
• Provides credit reports as required
• Reviews lending policies and procedures, including individual loan limits and makes recommendations to the CRO for revisions at least annually
• Participates as a member of the Management Credit Committee
  

Manage Corporate Credit Staff

• Reviews and approves employee performance appraisals, in accordance with personnel policies
• Participates in the recruitment and selection of credit department staff and makes hiring decisions

Monitor the Activities of Branch Credit Staff

• Monitors and ensures loan demands are achieved
• Monitors all lending and collection activities and ensure adherence to policies and procedures
• Provides or arranges training to ensure all credit supervisors and loan staff are properly trained in all areas related to the loans function
• Reviews and approves retail and commercial credit
• Approves credit when required
• Ensures rejected loan applications are reviewed for consistent and proper evaluation

Manage overall Delinquency Control

• Directs, coordinates and controls the collection activity for the credit union
• Maintains delinquency control systems that will quickly identify delinquent accounts
• Determines monthly reserve requirements for delinquent accounts and recommends necessary expense allocation to maintain this reserve
  

What will you need to succeed?

The successful candidate will require a post secondary diploma from an accredited College or University and seven years credit experience, three of which include management experience. You will also need a positive attitude, an appetite for continuous learning and a desire to help others maintain and reach their financial goals.

Acquired Skills and Abilities

Extensive knowledge of personal credit granting policies, procedures and product

Extensive knowledge of banking procedures

Extensive knowledge of Credit Union Act, policies, procedures, philosophy and mission

Extensive knowledge of rates and services offered by competition

Moderate knowledge of all credit union products and services

Moderate knowledge of SCUs computerized banking system

Moderate knowledge of department software (e.g. Word, Excel, PowerPoint, Outlook, Internet)

Moderate knowledge of accounting principles

Moderate knowledge of finance and budget preparation

Moderate knowledge of product pricing

Familiar with interview techniques and hiring standards

Ability to communicate effectively (both oral and written)

Ability to lead through vision and values

Ability to think critically and creatively

Ability to manage activities and projects towards measurable goals

Ability to plan, organize, prioritize and meet deadlines

Ability to appraise employee performance and develop people

Ability to identify and solve problems and make decisions

Ability to work accurately and independently

Ability to interact with internal and external contacts in a courteous, friendly, professional and efficient manner

What's in it for you?

• A competitive financial compensation package
• Work-life balance
• Paid leave including vacation, sick days and emergency days
  
• Health Care, Life Insurance and Short and Long Term Disability benefits
• Participation in our employee pension plan
• An investment in your professional development so you can grow your career with us
• Staff rates on loans and mortgages
• Reduced staff trading fees on Qtrade
• Free parking at all our locations
  

Additional bonuses - free staff passes to Science North that admit you and five of your family members for a day of fun. A social committee that puts on several free family events throughout the year so you can really get to know the whole SCU team.

When you work for SCU you are truly a valued employee. We demonstrate this daily by working with you and remaining flexible when it comes to making your dreams come true for you and your family.

Recruitment

We will be screening and interviewing candidates as they apply so if you are interested apply early, posting will end May 9th, 2025.

Health & Safety

All of our locations have protocols, policies and practices in place to ensure we are doing everything possible to protect our staff, members and the community.

Location

Sudbury Credit Union has several locations throughout the City of Greater Sudbury and as such there is no guarantee of work location.

Candidates who require special accommodations during the application or interview process are asked to contact the HR Department.

We are an equal opportunity employer and thank all applicants; however only those selected for an interview will be contacted. Resumes will be retained in our talent pool for a period of six months.

Please note that all employees of Sudbury Credit Union MUST be bondable. This includes both Criminal Record and Credit Checks.