Senior Personal Lines Account Manager –
Mississauga, Ontario
HYBRID
About the Company
Our client is a dynamic and fast-growing insurance brokerage known for its strong industry presence and commitment to exceptional client service. They are seeking a highly motivated and detail-oriented Senior Personal Lines Account Manager to manage a dedicated book of business. This role requires someone who thrives both independently and collaboratively within a team.
What They Offer:

• Competitive salary
• Paid vacation
• Comprehensive company and retirement benefits
• Permanent hybrid work model

Qualifications:

• RIBO License in good standing
• 5+ years of experience in the insurance industry as a CSR, working with multiple markets
• Strong knowledge of underwriting guidelines and coverages for major insurance carriers
• Proficiency with Broker Management Systems
• Detail-oriented with the ability to multitask and meet time-sensitive deadlines
• Experience with MS Office, Outlook, and Compu-Quote rating systems
• Excellent written and verbal communication skills

Key Responsibilities:

• Manage a dedicated book of personal lines accounts, ensuring superior client service
• Handle auto and property insurance needs, including writing new business, re-quoting, and remarketing clients to retain business
• Act as a trusted advisor on personal lines insurance, educating clients on products and coverages
• Process and follow up on renewals, endorsements, and new business, including portal entry
• Identify and act on cross-selling and upselling opportunities
• Collaborate with team members and work closely with Producers to review, bind, and process new business and policy changes

If you're a driven and client-focused insurance professional looking for an exciting opportunity, we'd love to hear from you!