Intermediate Training Specialist

CYNET SYSTEMS - 224 emplois

Orillia, ON

Publié il y a 2 jours

Détails de l'emploi :

Temps plein

Niveau d`entrée

Job Description:
Responsibilities:

Provides application and product training to both technical and non-technical users.
Develops, designs and delivers training material to both technical and non-technical users.

Must Have:

5+ years experience in the development, design, and delivery of training material for both technical and non-technical users at the specified experience level.
5+ years experience delivering training sessions both in person and through live online sessions via teleconference or webinar.
3+ years experience developing documentation and gathering required information to structure contact and course design requirements.

General Skills:

Experience in the development, design and delivery of training material for both technical and non-technical users at the specified experience level.
Knowledge and experience in delivering training on specified packages and platforms.
Experience delivering subject matter training sessions both in person and through live online sessions via teleconference or webinar.
Experience creating, developing, documenting and/or updating training strategies.
Experience building training plans for stakeholders.
Experience developing and delivering technical training plans and materials for both technical and non-technical users.
Excellent organizational skills, verbal and written communication skills, presentation skills, and interpersonal skills.
A team player with a track record for meeting deadlines.

Desirable Skills:

Experience with presentation tools such as PowerPoint, Adobe, or Image software for screen capture.
Experience delivering solution training, developing training documentation or job aids, as well as identifying new training opportunities for clients.

Skills and Knowledge:

Adult education principles / practices (e.g. learning needs assessment, program design, development strategies/methods) to plan, develop, deliver, and evaluate organizational training programs, determine alternate delivery methods (e.g. eLearning, Virtual, In-class).
Training software tools to prepare and present training material to various audiences.
Research, planning and organization skills to conduct needs assessments and evaluate training impacts.
Oral and written communication and presentation techniques to deliver training courses, develop and prepare training program documents (e.g. training program plans, instructional materials, training evaluation tools).
Interpersonal and influencing skills to persuasion and motivational skills to deal with course participants who require additional support.
Team and collaborative skills to develop materials within the training unit and build morale in a team environment.
Interpersonal skills including sensitivity, tact and professionalism working with trainees.
Analytical and problem-solving skills to determine training needs and objectives and identify training options and make recommendations that align with project s goals.

Deliverables:

Deliver and facilitate virtual and in-person training programs using best in-class engagement techniques.
Review and assess training program effectiveness and make recommendations to address issues and concerns.
Develop and conduct needs assessments and assist with the development of training modules.
Evaluate training courses as well as revise and improve the training courses based on the feedback.
Plan and coordinate the delivery of training activities.
Assist with the training material deliverables for the UA Sandbox.

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