“Always our best food, made especially for you.” Pizza Pizza's mission is to make each and every occasion with us an enjoyable and memorable experience for both our customers and our team members. Pizza Pizza is Canada's favorite pizza chain for a lot of reasons, but the most important one is our people. Before that box ever arrives at your door, a diverse team of talented people make it happen, from the head office to the kitchen counter and we are currently looking for a BC Special Teams Manager to join this team.
The Special Teams manager will support our corporate stores and franchisees in the British Columbia region. The ideal candidate will have a strong background in business development, staff training, and customer relations, with the ability to handle challenging situations, drive sales growth, and improve store operations. This role requires extensive travel and flexibility, including working weekends, late nights, and holidays when necessary. Pizza Pizza Limited is the foremost pizza restaurant chain in Ontario, consistently ranking first in consumer surveys in terms of quality, service, and value. For over fifty years, we have led the industry and established significant brand recognition.Benefits:

• Competitive wages.
• Advancement opportunities.
• Paid training.
• Comprehensive benefits package, including health, dental, vision, and life insurance.
• Six paid sick days per year.
• Three paid personal days per year.
• Company vehicle.

Responsibilities:

• Corporate Store Support: Step in when necessary to hire, train, and develop staff while working to increase sales and profitability.
• Hiring, Training & Staff Development: Recruit, train, and develop store managers and employees to ensure high performance, operational efficiency, and outstanding customer service.
• Sales Growth & Local Store Marketing (LSM): Develop and implement strategies to increase sales and enhance brand presence in corporate stores.
• Operational Excellence: Support and guide stores in improving food quality, service, and overall operational efficiency.
• New Store Openings: Lead the opening of new stores, ensuring smooth operations, proper setup, and a successful launch.
• Franchisee Relations: Build and maintain strong relationships with franchisees, providing guidance and support for their business growth. Problem-Solving & Leadership: Address challenges in store operations, resolve conflicts, and ensure smooth day-to-day business activities.
• Travel & Flexibility: Be available to travel across different cities, provinces, and even internationally when required, staying for extended periods (2-4 weeks).
  

Qualifications:

• 2-3 years of management experience, preferably in the restaurant, retail, or hospitality industry.
• Strong understanding of customer relations, sales strategies, and business development.
• Experience in staff training, leadership, and operational management.
• Ability to handle challenging situations with customers and employees professionally.
• Experience in opening new stores and training franchisees and staff.
• Proven ability to increase sales and profitability through strong leadership and operational improvements.
• Proficiency in Excel and reporting tools.
• Excellent written and verbal communication skills for effective reporting and professional correspondence.
• Highly adaptable to unexpected changes and willing to travel extensively.
• Ability to work weekends, late nights, and holidays as needed.

Please be advised that the positions are hands-on and will include late night, holiday, and weekend work. While we appreciate the interest of all candidates, only those selected for further consideration will be contacted. As part of our commitment to accessibility, alternative interview arrangements are available upon request.
About Pizza Pizza:

GREAT FOOD MADE BY GREAT PEOPLEAt Pizza Pizza, it's about more than amazing meals. It's about shared values that bring us together, values like respect, pride, and a commitment to diversity. Every day we try to make our stores more successful and our food more delicious. At the same time we're making our operations more sustainable and giving back to the communities we call home.