Oakville Nissan has an immediate opening for a full-time Service Advisor.

The successful candidate is an experienced professional who quickly builds rapport with customers and can successfully multi-task in a busy and dynamic Service department.

The successful candidate must be available to work during the regular work week and alternating Saturdays to support the needs of our customers.

Responsibilities:

The Service Advisor has a wide variety of responsibilities, including but not exclusive to:

• Greeting customers on the phone or in person

• Scheduling appointments

• Explaining the nature of repairs to customers, liaising between the technician and the customer

• Providing repair recommendations to customers

• Advising customers how to maintain their vehicle

• Selling parts & labour

• Providing an extraordinary experience for all Oakville Nissan customers

• Utilizing Nissan Canada corporate programs when required

• Providing updates and escalating issues, when required, to the Service Management.

• An Advisor who interacts with customers in a kind, empathetic and professional manner

• Ability to handle a high volume of customers/appointments without sacrificing accuracy

• Ability to build rapport with customers

• Detail oriented and highly organized

•A team player who's knowledge shares with peers and managers.

• Excellent written & verbal communication skills.

Experience & Qualifications

• Appointment booking experience in a dealership

• Previous experience working with PBS/R&R/CDK is an asset

• Previous Import experience is an asset.

• Valid Ontario Driver's License and a clean driving record

• Competitive base salary and performance based monthly bonuses

• Comprehensive benefits plan.

• Working for an established dealership group in Oakville.

Only those considered for an interview will be contacted.

We thank you in advance for your applications!