GlassHouse Systems (GHS) is an enterprise systems, and managed services solutions provider that develops, designs and deploys solutions for leading enterprises in Canada and the US. For almost 30 years, GHS has delivered an enterprise level of service and support to clients. Recognized with industry-leading awards each year, GHS translates this differentiation into positive client experiences.

The Partner Manager is responsible for building, managing, and growing relationships with key partners, developing strategic alliances, driving joint business initiatives, and ensuring mutual success for GHS and its partners. You will work closely with sales and marketing to maximize partner engagement and revenue growth.

• Quota/Targets - Owns the achievements of the GHS quota (e.g. Google Soft Commit) for each key/assigned vendor/partner
• Active Selling/Advocacy - Continually advocates and sells us to the partner – “lives” at the offices of the assigned Partner's. Knows everything and everyone about the partner. Can bring GHS easily into deals and connect us with reps. Ensures all network connections are fresh and all contacts remain warm/hot. Ensures GHS is continually top of mind
• Compliance – Ensure that GHS internally have done everything we are to do to be in compliance with the program – Certs, events, etc
• Manage/Administrate - Manages the portals, does deals regs, ensures our cadences/forecasts are accurate. Understanding all the sales programs, sales strategies, SPIFFs, ensures sales strategy/tactical alignment
• Strategic Partner Framework – with support (functional leadership input), build out Partner Framework that guides how we want to partner with each vendor (e.g. degree of investment in our portfolio)
• New Partner/Vendor Recruitment – With support (functional leadership input), continuously evaluate marketplace for new partners/vendors to recruit
• Business development – look/hunt for large scale opportunities with partners/vendors
• Develop and execute a partnership strategy to drive growth and business objectives.
• Identify, onboard, and nurture strategic partnerships to enhance market reach.
• Manage relationships with key partners, ensuring alignment on goals, initiatives, and business opportunities.
• Collaborate with internal teams (sales, marketing, and customer success) to drive partner success.
• Negotiate partnership agreements, ensuring mutually beneficial terms.
• Monitor and analyze partner performance, identifying opportunities for improvement.
• Stay updated on industry trends and competitor activities to inform partnership strategies.
• Deliver regional pipeline and revenue reporting tied to GHS Partners strategies and initiatives in close alignment with internal and external stakeholders.
• Own the design, logistics and content for vendor visits, conferences, and vendor-driven customer events.

• Strong negotiation and relationship management skills.
• Ability to drive business growth through strategic partnerships.
• Excellent communication and presentation skills.
• Analytical mindset with experience in data-driven decision-making.

What you'll get:

Competitive salary

Health benefits (medical, vision, dental)

Life insurance

Pension plan

Professional development

Amazing company culture

Free parking

Gym on-site

Join a team of professionals led by a diverse set of leaders from across the industry.

GlassHouse Systems commitment:

We believe that a diverse team is the key to innovation and growth. We are an equal opportunity employer that values diversity at our company and encourages all candidates to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

GlassHouse Systems will accommodate individuals with disabilities through each stage of the recruitment process. Please advise us of any needs when your interview is booked and we will do our best to meet your needs.

Please note that all candidates have to be legally eligible to work in Canada.

Any offer of employment will be conditional upon a criminal record check.

GlassHouse Systems thanks all candidates for their interest, however only those selected to continue in the process will be contacted.

• Bachelor's degree in Business Administration, Marketing, or a related field.
• MBA is preferred
• Minimum 5 years of experience in partner management, business development, or strategic alliances.
• Proven track record of building and managing successful partnerships
• Experience in IT companies, preferred in the Cybersecurity field
• Experience introducing new offerings that align to category strategies and influencing others.
• Ability to lead cross-departmental collaboration on strategic initiatives.
• Strong negotiation and relationship management skills.
• Ability to drive business growth through strategic partnerships.