J&M Group, Inc -
97 emplois
Toronto, ON
Posté aujourd'hui
Détails de l'emploi :
Temps plein
Expérimenté
Job Description:
Your Qualifications
Job Description:
Your Qualifications
- Prior experience with Microsoft Dynamics CRM (Sales, Marketing) is a must
- Must have a strong sense of business process and provide best practice strategies for OOTB Microsoft Dynamics CRM
- Experience with Microsoft Power Platform (Power Apps, Power automate, Power Virtual agents/chatbots) a must
- Microsoft D365/Power Platform Certification preferred (Ex: PL-200, PL-600 etc.)
- Experience in working with Azure DevOps and good understanding of agile practices for project/solution delivery is an asset
- Must be detail and result oriented with strong analytical and problem-solving skills.
- Must be proactive, self-motivated and strong in time management and should take ownership of end to end closure of an issue
- Demonstrate ability to work in a team and to lead and manage the members when needed
- Post-secondary education in a related field (i.e. Computer Science or IT) or equivalent combination of education and experience
- Minimum 6-8 years of Business Systems experience
- Knowledge of insurance; Property and Casualty Insurance experience preferred.
- Knowledge of industry trends and technologies, with a focus on staying up-to-date with the latest developments in MS power platform.
Job Description:
- The Senior Business System Analyst is responsible for conducting systems process analysis, integration assessments, and preliminary cost/benefits analyses in order to align information technology solutions with business initiatives on projects of highly complex nature and/or business area
- Work with expert users and business representatives to determine business requirements that must be met through enhancements in technology
- Work with systems analysts, application developers and business analysts to identify options for potential solutions and the impact to systems, while assessing both technical and business suitability
- Implement and contribute to the implementation of effective processes to assess project risks, identify risk mitigation strategies and monitor risk throughout the project life cycle
- Review, analyze and define current/future state processes and contribute to the development of specifications and testing for all identified development, system modifications, and installations
- Manage daily operations and functionality of the application within production support area, resolve production problems and errors
- Develop detailed technical specifications for enhancements to provide developers with clear guidelines for development of software that will meet user requirements
- Performs and assists with analysis workshops with clients to define business, process, functional requirements and data element requirements
- A MUST requirement is writing detailed user stories, and building documents such as FRD, BRD, Test Cases and other documents for multiple projects
- Coordinate with developers and quality assurance analysts to test software changes, and ensure that functionality meets stated user requirements
- Experience in business systems integrations as well as understanding of Microsoft Azure API management, Azure Logic Apps and configurations an asset
- Manage project timelines and resources, including working with project managers and cross-functional teams to ensure projects are delivered on time, within budget, and meet the quality standards of the business
- Provide technical expertise and guidance to business stakeholders and cross-functional teams. This includes training users, providing technical support, and recommending improvements to existing systems and processes.
- Develop and maintain documentation, including system requirements, design documents, user manuals, and training materials
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