At M3, we believe that exceptional customer service is essential for a successful business. As a Customer Service Sales Representative, you play a crucial role in shaping our customers' experience and satisfaction. You are the frontline ambassador of our company, entrusted with building positive relationships and ensuring that every interaction leaves a lasting impression. Your dedication to resolving inquiries, providing solutions, and delivering unparalleled service directly impacts our reputation and growth. Delivering excellence and making a difference in the lives of our valued customers every day is the main goal of our customer service team!

Responsibilities of the Customer Service Sales Representative:

• Identifying opportunities to suggest additional products or services that complement the customer's purchase

• Setting up displays and promotional materials to draw customer attention

• Highlighting premium products and promoting upgrades

• Updating customer account information

• Assisting with billing inquiries and payment processing

• Ensuring seamless communication and service delivery

• Implementing company sales strategies in customer interactions

• Coordinating with sales, technical support, and other departments to resolve complex issues

• Adapting sales techniques to meet the needs of different customer segments

Requirements:

• Associate Degree in business, communications, or related fields

• Previous experience in customer service, sales, communications, or a similar field

• Proficiency in multitasking, prioritizing, and time management

• Excellent communication and interpersonal skills

• A friendly and positive demeanour

• Must be available Full-Time

• Must be comfortable working in person and willing to commute to our office every day

The Customer Service Sales Representatives are rewarded with:

• Positive and supportive environment of inclusion and diversity

• Ongoing training and career growth opportunities within our organization

• Travel opportunities to attend industry events

• Competitive compensation package with performance and retention bonuses

Ready to channel your enthusiasm for customer service into a rewarding career opportunity? Apply today and join us in exceeding customer expectations!