- Ensure the accurate parts inventory within the warehouse
- Manage the efficiency of shipping and receiving
- Ensure that parts are organized on time, and that inventory is optimal for use in the shop and by Road Service Technicians
- Manage all incoming parts calls, e-mails, and faxes on time
- Research parts numbers for technicians shop work orders and customers
- Handle all technical inquiries from factories
- Manage the entire administrative portion of tasks such as entering orders, managing warranty documents, preparing quotes and purchase orders in the ERP system
- Ensure correct parts pricing and communicate changes
- Manage the full process of the back-ordered system including, obtain delivery dates on items, update the system with backorder dates and inform technicians of back-ordered items from vendors
- Complete weekly and monthly billings and replenishments of consignment inventories
- Code all invoices as per purchases made by department ensuring receipt of items and accuracy
- Perform annual parts inventory