The Inside Sales Representative is the backbone of our sales force. You will consult with new and existing customers to build your book of business through providing outstanding service to meet their plastics needs. The Inside Sales Representative at EM Plastic will represent and sell the most extensive selection of trusted performance plastics brands, a solution-oriented strategy, and an unmatched commitment to our customers.

What you'll do:

Build and maintain strong customer relationships, loyalty, and retention through exceptional sales and service

Generate quotes, process orders, and follow-up with customers after orders close to ensure utmost satisfaction

Provide information regarding our products and services to inquiring customers

Place outbound calls to new and existing accounts identifying opportunities, decision maker(s), and related customer service needs

Collaborate with office and warehouse team members to confirm that orders are processed with accuracy and efficiency

Work in concert with the outside sales force to proactively increase market share

Assist with inventory management based on customer needs

Perform other duties as assigned

We are looking for passionate leaders who bring initiative and creativity while putting the customer at the center of all they do!

What you'll need:

Strong business writing and verbal communication skills

Positive and enthusiastic attitude with an eagerness to learn and grow

Ability to work in an active, team-selling environment where priorities are continually changing

Exceptional interpersonal and negotiation skills

Excellent computer skills

High level of honesty and integrity

High School Diploma or GED required

(Preferred) BA or BS Degree (Business, Sales, Marketing, etc.) or substantial equivalent business experience

(Preferred) Plastics/industrial distribution experience

(Preferred) 1 year or more of commercial experience

About us:

EM Plastic has been serving the Sign, Graphic, Screen Printing, Display and Industrial Markets for over 50 years. With 9 fully stocked Distribution Warehouses in major cities across Canada, EM strives to be the material solution provider of choice through best in class customer service and is recognized for its dependable and knowledgeable staff.

http://www.emplastic.com

How does EM Plastic support you?

We offer a competitive base salary, Profit Sharing, dental, medical and life insurance, RRSP with matching benefits, and more.