Proudly Canadian-owned and operated, this intimate apparel business set out to create the most comfortable, functional and sustainably produced products available on the market, and if you ask their more than 80 (and growing!) retail stockists nationwide, they'll tell you that they have absolutely succeeded! Their outstanding quality and comfort aside, this business has also worked hard to develop an inclusive size chart ranging from XXS – 4XL, ensuring that nearly all body types can experience their life-changing undergarments.
What's in it for You?
- Competitive Base Salary of $55k - $60k, depending on experience
- Healthcare spending account
- Opportunity to join a truly inclusive, tight-knit team where collaboration and kindness are core values.
- Giving back is a foundational part of this company's culture, and they “walk the talk” as a team, strengthening their connection with one another and the surrounding community through various charity initiatives
- Transit-accessible warehouse/office with a full kitchen and gym for use free of charge
- Generous Employee Discount Program, including FREE products for you, 50% off for family and 30% off for friends
The Opportunity
A skilled communicator with a natural ability to connect and engage with customers and team members alike, the Community Sales Manager will play an integral role in increasing brand presence, connection and following within the community, ultimately driving sales and overall brand value.
Based in Calgary, AB and working a full-time schedule that will include evenings and weekends, the successful candidate will have a passion for customer service, philanthropy and, of course, driving results. This individual will be tasked with the first-hand representation of the brand at tradeshows and markets as well as the hiring, training, scheduling and leadership of temporary staff to support in running the booths when needed.
Required Experience and Qualifications
- 3+ years of demonstrated success in a Sales Leadership or Management position
- Prior tradeshow or market facilitation experience is strongly preferred
- Flexible availability, capable of working 40 hours a week, including evenings and weekends when required to facilitate markets or tradeshows
- Class 5 Alberta Driver's License with a clean abstract
- Physical ability to lift 50 lbs or more
- Ability to stand for long periods of time
- Previous experience using POS systems and handling cash
- Excellent organization, multitasking and time management skills
- Strong communicator with proven ability to resolve problems and make fast, smart decisions
- Proven ability to work independently or collaboratively as part of a team
- Strong leadership skills with demonstrated ability to coach, train and lead a team
- Proficiency with Microsoft Office Suite, specifically within Excel
Responsibilities of the Position
MARKET/TRADESHOW MANAGEMENT
- Research markets and/or trade shows that align with the brand.
- Present a case study on available opportunities to CEO for final approval each quarter
- Complete the applications for participation in all events on behalf of the brand, when required
- Liaise with all Event Organisers to determine requirements for the brand's participation in their respective event (IE: donations for raffles, products for media promotion, etc.) and deliver accordingly
- Transport and set up/tear down booth displays and merchandise at tradeshows and local markets.
- Ensure that the booth is visually appealing and meets company standards
- Disassemble and pack up booth displays and merchandise at the end of each event.
- Engage with customers to promote and sell products at events
- Offer current and detailed product knowledge to customers on fit, sizing and quality.
- Provide exceptional customer service and address any inquiries or issues.
- Process transactions and manage point-of-sale systems
- Track and report sales results from tradeshows and markets
- Analyze sales data to identify trends and opportunities for improvement.
- Provide feedback to the CEO on market performance and customer insights.
- Analyze total sales results, in partnership with CEO, to determine donation budgets
- Act as the liaison between the CEO and community charity partners on various "giving back" initiatives
- Organize and drop off charitable donations where and when required
- Hire, train, and supervise staff members to assist at tradeshows and markets.
- Coordinate staff schedules and ensure adequate coverage for all events.
- For events not in attendance, ensure continuous communication with the on-site team to drive sales and mitigate any potential issues.
- Foster a positive and productive team environment.
Sound exciting? Submit your application today - we'd love to hear from you!