Senior Infrastructure Integration Specialist

CYNET SYSTEMS - 308 emplois

Toronto, ON

Posté aujourd'hui

Détails de l'emploi :

Temps plein

Niveau d`entrée

Job Description:
Responsibilities:

Operational Support for sustaining the day to day operations of Mainframe network.
Plan, configure and support installation of new Mainframe hardware platform.
Provide migration support for Mainframe networking components.
Provide decommissioning support for Mainframe Network applications.
Daily operational changes, Incident/problem management.
Provide on call/standby support when required.
Closure of tickets in a timely manner, Keeping clients/management up to date on ticket status.
Must adhere to Service Level Agreement (SLA) metrics, device maintenance.
Providing technical MoP for all changes.
Ability to provide acquire network captures and articulate/document capture and point or root cause.
Ability to work on Mainframe Hardware Refresh Project activities along with all keep the lights on (KTLO) activities.

Experience and Skill Set Requirements:
Technology Experience - 30%:

TCP/IP, VTAM, NNM, NDM, AT-TLS between clients/servers/M.F., VPSPRINT, Deliver and TN3270. Daily operational changes, Incident/problem management.
Provide on call/standby support when required.
Closure of tickets in a timely manner, Keeping clients/management up to date on ticket status.
Strong conceptual and practical understanding of Mainframe Networking - Building new infrastructure with automation as per design criteria.
Provide intake and incident resolution - Integration of services such as identity, logging and monitoring.
Provide reports as required.
Provide skills and knowledge transfer.
Provide solution status on various project being worked on.
Demonstration of leading projects and initiatives end to end (technical and non-technical.

Knowledge/skills in Communications and Customer Service - 10%:

Demonstrated experience of working with customers/key stakeholders and using communication skills to resolve operational issues, negotiate or document process related intelligence.

Knowledge/skills in Analysis and Problem-Solving - 10%:

Ability to work on Mainframe hardware refresh Project Initiatives along with all KTLO and modernization activities. Daily usage of all local Mainframe Network Tools to provide proactive support (TCP/IP, NNM, NDM, VTAM, Netview).

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