Job Description:
Responsibilities:

• Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs.
• Interacts with the business stakeholders and subject matter experts in order to understand their requirements through gathering, documenting, and analyzing business needs and requirements.
• Prepares and advises on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization.

General Skills:

• Leads and conducts business analysis in order to assess client s business problems/opportunities and documents the business requirements in such a way that I&IT solutions can be determined.
• Applies re-engineering concepts to promote business improvements through alternative and cost effective service delivery approaches
• Leads and conducts business analysis at varying levels of detail appropriate to the project and phases of project, aligning with Government Unified Project Management Methodology, Enterprise Architecture and Gating Process, and Government Standard Systems Development Methodologies
• Develops strategies, prepares business cases and cost-benefit analysis, and conducts feasibility studies for business I&IT initiatives
• Develops sound processes for requirements gathering including but not limited to JAD sessions, interviews, mockups, etc.
• Conducts business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects
• Monitors progress, resolves problems and reports regularly to I&IT management and stakeholders
• Develops performance measures and traceability matrices for business analysis evaluation and conducts follow-up
• Experience developing strategies, preparing business cases and cost-benefit analysis
• Experience conducting requirements gathering, developing documentation, including presentations and briefing notes and conducting stakeholder engagement
• Experience in the use of Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope
• Awareness of emerging I&IT trends and technologies
• Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills
• A team player with a track record for meeting deadlines

Desirable Skills:

• Experience in the use of information retrieval packages
• Knowledge and understanding of Information Management principles, concepts, policies and practices
• Ability to translate business and data requirements into specifications sufficient for designing appropriate technology solutions
• Experience with a wide range of methods, tools and techniques for business analysis such as: business functional modelling, business event modelling, business process mapping
• Experience in structured, object oriented and agile methodologies for user requirements
• Experience developing performance measures for business analysis evaluation and subsequent follow-up

Experience and Skill Set Requirements:

• Knowledge and understanding of Information Management principles, concepts, policies, and practices
• Ability to translate business requirements into specifications sufficient for designing appropriate technology solutions
• Experience with a wide range of methods, tools, and techniques for business analysis such as: business functional modelling, business event modelling, business process mapping
• Experience in structured, object oriented and agile methodologies for user requirements
• Experience developing performance measures for business analysis evaluation and subsequent follow-up
• Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs. Interacts with the business stakeholders and subject matter experts in order to understand their requirements through gathering, documenting, and analyzing business needs and requirements.
• Prepares and advises on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization.

Technical Knowledge and Expertise:

• 5+ years experience in business analysis for I&IT enterprise applications and solutions
• Ability to lead and conduct business analysis in order to assess client s business problems/opportunities and document the business requirements in such a way that I&IT solutions can be determined.
• Ability to test and validate I&IT solutions against defined business requirements.
• Ability to document and communicate software defects.
• Ability to apply re-engineering concepts to promote business improvements through alternative and cost-effective service delivery approaches.
• Ability to lead and conduct business analysis at varying levels of detail appropriate to the project and phases of project.
• Ability to lead JAD sessions, interviews and product demonstrations/reviews.
• Understanding of use case modeling, conceptual and logical data modeling, process and data flow modeling, use case surveys and business rules.
• Experience of monitoring progress, resolving problems and reporting regularly to I&IT management and stakeholders.
• Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills.
• Working knowledge of business system technologies to provide technical expertise and advice.
• Demonstrated knowledge of Systems Development Life Cycle Methodologies and Agile project methodology
• Experience with advanced application prototyping.
• Knowledge in Microsoft Power Platform App & MS Dynamics
• Experience with creating and managing user stories using Jira and/or Azure DevOps
• Knowledge of design methodologies in Internet-based and/or distributed environments
• Knowledge of front end, web-based technologies and data mining/reporting-based COTS tools encompassing feasibility studies, requirements definition, analysis, prototyping, system design, implementation, testing and maintenance
• Advanced technical knowledge of large hardware and software operations and utilities, productivity tools, client server architecture, online processing systems, web-based technologies, Commercial off-the-shelf (COTS) and database management systems
• Knowledge of emerging IT trends and technologies.

Criteria Details:
Research and Analysis Skills (A+B+C=50%):

• Ability to collaborate with business divisions to collect technical needs for data and analytics platforms, analyze business processes, existing KPIs and suggest internal improvements, enhanced KPI and metrics collection and other data-driven responsibilities.
• Experience in exploring how organisations operate and track KPIs via research, which could include interviewing employees and collecting quantitative data.
• Experience interpreting your findings and providing recommendations to the team and executives
• Perform requirements analysis.
• Experience performing user acceptance testing.
• Able to lead a JAD or design session with stakeholders and brainstorm what the best technical approach might be for meeting the customer's need.

Communication and Interpersonal Skills:

• Must have strong verbal and written communication skills to summarize information and ideas
• Ability to work alongside enterprise clients on self-service BI implementations, training them how to alter and analyze data themselves

Problem Solving Skills:

• Experience collaborating with managers and other corporate clients to solve business challenges.

Design and Software Skills 50%:

• Experience creating documents such as use cases and business requirement documents.
• Experience working an agile environment.
• Experience developing business plans, identifying new technology or systems that could be implemented, or developing new processes or procedures.
• Experience in basic programming or database management.