Job Description:
Assignment Deliverables:

• Training Needs Assessment, Analysis and Planning.
• Training Design, Development and Delivery.
• Designing viable approaches to integrate self-paced and instructor-led training with the Training Sandbox (environment).
• Deliver system (e.g., feature) demos to business users.
• Designing storyboards and developing digital training content from a variety of sources including business processes, system test cases, workflows, etc.

Experience and Skillset Requirements:
Mandatory Requirements:

• The ability to demonstrate practical knowledge, experience delivering technical training.
• eLearning authoring (instructional design and development)

Nice to Haves:

• Experience with designing and delivering training courses with authoring tools including Articulate Storyline and Rise; Camtasia, Vyond, MS Office Suite and more.

Desired Skills and Experience:

• Demonstrated experience with using Microsoft Dynamics CE and F&O platforms in business settings.
• Experience with designing and delivering Microsoft Dynamics-based training courses with authoring tools including Articulate Storyline and Rise; Camtasia, Vyond, MS Office Suite and more.
• Well-versed in facilitation techniques and approaches to distil technical information for non-technical business users.
• Skilled at leading synchronous, interactive and engaging virtual training sessions in organizations.
• Ability and experience in interpreting data and technical documentation for the design and development of training material.
• Ability to develop role-based training for a various business users within an organization.
• Extensive knowledge in learning measurement and evaluation including administering competency-based assessments.
• Familiar with AODA requirements for both interactive e-learning and written manuals.

Resumes Evaluation/Criteria:
Training Development and Delivery Skills:

• Develop and deliver training for CE & F&O configured environment.
• Demonstrated ability to develop and deliver comprehensive training tailored to Dynamics CE & F&O environments, ensuring effective knowledge transfer.
• Provides Microsoft Dynamics CE F&O application and product training to both technical and non-technical users.
• Extensive experience in delivering training that caters to diverse audiences, ensuring comprehensive understanding of application functionalities.
• Creating content in various formats that serves users with the information they need to support training and change management.
• Proficiency in creating versatile training content that supports effective training and facilitates change management initiatives within organizations.

Technical and Content Creation Skills:

• Experience with designing and delivering Microsoft Dynamics-based training courses with authoring tools including Articulate Storyline and Rise; Camtasia, Vyond, MS Office Suite and more.
• Proficiency in using a variety of authoring tools to design and deliver engaging and interactive Dynamics-based training courses.
• Designing storyboards and developing digital training content from a variety of sources including business processes, system test cases, workflows, etc.
• Expertise in storyboard design and digital content development using diverse sources.
• Ability and experience in interpreting data and technical documentation for the design and development of training material: Capability in analyzing and interpreting technical data and documentation.

Communication and Facilitation Skills:

• Design content to follow standards for inclusive, plain language user-centered design: Expertise in designing content that adheres to inclusive, plain language principles.
• Well-versed in facilitation techniques and approaches to distill technical information for non-technical business users: Skillfulness in employing facilitation techniques to simplify and communicate technical concepts effectively.
• Skilled at leading synchronous, interactive and engaging virtual training sessions in organizations.
• Ability to conduct engaging and interactive virtual training sessions.

Practical Experience and Application:

• Some experience with using Microsoft Dynamics CE and F&O platforms in business settings: Extensive practical experience in utilizing Dynamics CE and F&O platforms in real-world business contexts.
• The ability to demonstrate practical knowledge, experience and application with using the Microsoft Dynamics CE and/or F&O environment(s).