We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

Qualifications:

• Previous experience in customer service, medical, insurance, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Fluent in French, written and verbal is an asset
• Must live in the GTA

Company DescriptionBe part of a dynamic team and make an impact in a fast-growing travel insurance company.Company DescriptionBe part of a dynamic team and make an impact in a fast-growing travel insurance company.