We are seeking a Service And Installations Manager to join our well established Medical Device team! You will be responsible for managing the service and installations team, customer relations management, on-site assessments, resolving technical issues.
Responsibilities:

• Manage team members and scheduling
• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

Qualifications:

• Previous experience in customer service, sales in related field
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills