Mission
To ensure all production operations are carried out in a safe and effective manner.
To optimize production performance as measured by daily attainment of the production plan (right
quality, right quantity, right cost), by allocating resources (people, equipment, materials) against the
production plan and making adjustments as circumstances change.
Reports To
Chief Operating Officer
Shift
Days
Expected Outcomes
1. Ensure personnel are trained in and follow safe operating procedures at all times
a. Ensure lockout/tagout procedures are followed
b. Ensure guarding is in use and in good working order
c. Document all non-compliance events and take appropriate follow-up actions
2. Ensure personnel follow cGMP (current Good Manufacturing Practices) and follow all Food
Safety and Quality related guidelines and processes, as determined by the Quality Manager
a. Quality procedures are followed and test results properly documented
b. Cleaning and sanitization procedures are followed and results properly documented
c. Accurate and timely production records are maintained
d. Support the on-going development and delivery of training
e. Raise issues to senior management as needed
3. Maximize performance-to-plan on a day-to-day basis
a. Proactively monitor progress-to-plan to identify potential issues
b. Support production personnel through activities such as providing hands-on support,
relief work for breaks, filling in for staff shortages, providing additional manpower when
needed
c. Raise issues to COO as needed
4. Increase capacity and improve quality through continuous improvement:
a. Analyze production data to identify areas for optimization in processes, workflows, and
labor efficiency.
b. Implement Lean Manufacturing or Six Sigma principles to reduce waste and improve
productivity

5. Ensure personnel are trained in and follow SOPs (Standard Operating Procedures) as they relate
to equipment and tools they are required to use as part of their normal duties
a. Support the on-going development and delivery of training
b. Maintain training records

6. Ensure production and support equipment are maintained in good order at all times
a. Proactively monitor performance of equipment to identify potential issues
b. Coordinate and work with maintenance personnel to effect repairs in a timely manner

Competencies
1. Ensures Accountability
a. Follows through on commitments and makes sure others do the same
b. Takes personal responsibility for decisions, actions, and failures
c. Monitors work and measures results
2. Directs Work
a. Providing direction, delegating, and removing obstacles to get work done
b. Provides clear direction and accountabilities
c. Monitors progress by maintaining dialogue on work and results
d. Provides appropriate guidance and direction based on people's capabilities
3. Action Oriented
a. Readily takes action on challenges, without unnecessary planning
b. Identifies and seizes new opportunities
c. Displays a can-do attitude in good and bad times
d. Steps up to handle tough issues
4. Decision Quality
a. Making good and timely decisions that keep the organization moving forward
b. Makes sound decisions, even in the absence of complete information
c. Relies on a mixture of analysis, wisdom, experience, and judgment when making
decisions
d. Recognizes when a quick 80% solution will suffice
5. Interpersonal Savvy
a. Relating openly and comfortably with diverse groups of people
b. Acts with diplomacy and tact
c. Builds constructive relationships with people both similar and different to self
6. Tech Savvy
a. Experienced in operating food production equipment
b. Competent working knowledge of cGMP standards as they relate to food production in
Canada
c. Competent working knowledge of MS Office or Google Docs
d. Demonstrates sound trouble-shooting skills

Other Requirements
Must have Canadian citizenship or Permanent Residency status
Previous supervisory experience in a food production environment is MANDATORY
Oral English skills sufficient to receive and comprehend verbal directions and to communicate in an
effective manner with company personnel, suppliers, services companies, and others

Written English skills sufficient to read and comprehend training materials, posted health & safety
information, and other material as required
Numeracy and math skills sufficient to ensure the accuracy of numerical records; to perform basic
calculations related to process and production activities