Aviso:

At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who exemplify our values every day, you will quickly notice that our people and dynamic ‘oneaviso' culture sets us apart. If you are looking for interesting and challenging work, at a company committed to its people, find out more about what Aviso has to offer at www.aviso.ca.

The Opportunity:

We're looking for a Director, Change Management to join our HR Center of Excellence team.

Reporting to the Senior Director, Learning and Development, the Director, Change Management, is responsible for establishing Aviso's enterprise-wide change management framework to drive the success of transformation initiatives across the organization. This role will drive initiatives to prepare, support, and equip employees to adopt and sustain changes to business processes, systems, and technologies. The Director will work closely with executive leadership, project managers, and department heads to ensure successful transitions and outcomes and to drive organizational transformation that aligns with strategic business goals.

Who you are:

• Service – You consider both internal and external stakeholders and demonstrate intent of understanding and putting the clients' needs first. You advocate service excellence and work to deliver solutions that meet the needs. You proactively develop strategic partnerships that allow Aviso Wealth to become a trusted advisor and partner
• Execution – You are committed to achieving your goals and to succeed. This includes focusing on “getting things done”, as well as recognizing and taking advantage of opportunities as they arise. You are consistently looking for ways to improve your personal best and see value in continuous improvement. You take accountability for your actions and learn from mistakes
• Collaboration – You work collaboratively with others with the common goal of driving positive results. Making meaningful contributions to your team to achieve organizational goals is a priority. You proactively encourage collaboration, build trust and inclusion, and work to establish effective relationships both inside and outside of the organization
• Leadership – You lead your team and provide regular direction, guidance, coaching, and motivation, all while striving for peak performance. You assist them in overcoming obstacles through additional resources, removal of roadblocks, and providing the level of support required for their success. You delegate and deliver feedback based on the in-depth understanding of your individual team members

What your day looks like:

• Using a structured methodology, you will design, develop, and execute change strategies and tactics to support adoption and alignment with company policies and desired business outcomes
• Lead and execute sponsorship, communications, training, alignment, resistance management, and change sustainability activities
• Ensure guidelines, principles, standards, processes, and tools related to change skills, knowledge development, training, and adoption are continuously evolving
• Conduct detailed change management diagnostics, including impact assessments, training needs analysis, and change risk assessments to ensure readiness and adoption of new ways of thinking and working
• Lead the transformation program which includes oversight of organizational design, operating model, systems, and process change across the organization
• Partner with project teams to integrate change management activities into project plans, implementation, and post-go live support to the businesses
• Engage with executive level leaders, participate in town hall and communications initiatives, and manage stakeholders across the business units to deliver comprehensive partnership
• Provide direct support and coaching to business leads to help their teams through transitions by leading engagement sessions and driving organizational messaging
• Partner with the Learning and Development team to document requirements and manage the design and delivery of training programs
• Assess change readiness, identify key barriers to successful implementation, and develop strategies to address resistance and ensure smooth transitions
• Establish metrics and measurement systems to track the effectiveness of change initiatives and provide regular updates to senior leadership on progress

Requirements

Your experience and skills:

• Change management certification or designation such as Prosci is preferred
• Bachelor's Degree in Business, Human Resources, or equivalent is preferred
• 10+ years of experience in organizational change management across the enterprise of a complex, matrix organization is required
• Proven track record of leading large-scale change initiatives in wealth management, banking, or financial services environment is mandatory
• Strong understanding of project management approaches, tools, and phases of the project lifecycle is required
• Subject matter expertise in change management principles, methodologies, and tools is required
• Strong business acumen and understanding of enterprise-wide organizational issues and challenges is required
• Proven ability to influence across an organization and move stakeholders towards a common vision or goal is required
• Excellent written and verbal communication skills are required
• Excellent organizational and analytical skills are required
• Strong relationship management skills with all levels within an organization are required
• Flexible and adaptable; ability to work in ambiguous situations is required
• Fluent communication skills in English are required and bilingual skills in French are an asset

Benefits

Why Aviso Wealth?

At Aviso Wealth, you will find a dynamic and inclusive culture that rewards innovation and celebrates success.
Here are a few things that set us apart:

• Competitive compensation package that rewards and recognizes individual contributions
• Excellent health, dental and insurance benefits to meet the diverse needs of our employees
• Generous vacation time, fitness benefit, parental leave top-up options
• Matching contributions to our retirement program
• Commitment to the continuous improvement of our staff through learning & development and an education assistance program
• Regular social events to foster teamwork

Equal Employment Opportunity

Aviso Wealth welcomes and encourages applications from all qualified individuals including persons with disabilities. If you require an accommodation, we will work with you to meet your needs in all stages of the hiring process.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

No recruiters or agencies, please.

Company Overview:

Aviso is a leading wealth management and investment services provider for the Canadian financial industry, with approximately $145 billion in total assets under administration and management, and over 1,000 employees. We're building a comprehensive, technology-enabled, client-centric wealth services ecosystem. Our clients include our partners, advisors, and investors. We're a trusted partner for nearly all credit unions across Canada, in addition to a wide range of portfolio managers, investment dealers, insurance and trust companies, and introducing brokers. Our partners depend on Aviso for specific solutions that give them a competitive edge in a rapidly evolving, highly competitive industry. Our investment dealer and mutual fund dealer and our insurance services support thousands of investment advisors. Our asset manager, NEI Investments, specializes in investing responsibly. Our online brokerage, Qtrade Direct Investing®, empowers self-directed investors, and our fully automated investing service, Qtrade Guided Portfolios®, serves investors who prefer a hands-off approach. Aviso Correspondent Partners provides custodial and carrying broker services to a wide range of firms. We have offices in Toronto, Vancouver, Montreal, and Winnipeg. Aviso is backed by the collective strength of our owners: the credit union Centrals, Co-operators/CUMIS, and Desjardins. We're proud to power businesses that empower investors.

A career with Aviso means being part of a group of talented, energetic professionals who live their values every day, and belonging to an organization dedicated to your success and career development. If you're looking for interesting and challenging work, at a company committed to its people, apply to join our team.

Salary

This position is posted with an expected salary range of $135,000 - $170,000 CAD annually. Individual compensation packages are based on various factors unique to each candidate and the requirements of the position.