Job Title: Sales Administrator (Contract, Part-time)

Division: Sales

Reports to: Sales Operations and Director of Sales

Location: Oakville

Term: 4 months

Hours: Part-time (Mon - Wed 12-6pm, Sat & Sun 12-5pm)

POSITION OVERVIEW (Purpose):

The role of Sales Administrator works daily to support the Bronte Sales Team and from time-to-time Homeowner Relations Team. They will be responsible for greeting guests, taking registrations, answering high level sales questions, overseeing the operations of the sales office, fielding phone calls and supporting sales with events. From time to time this person will also be responsible for high level reporting and amendment generation.

This is a great role for an administratively strong individual with customer service and relationship management experience.

RESPONSIBILITIES:

Your duties include, but are not limited to:

• Ensure all start/end of day duties are carried out and Presentation Centre is clean and tidy.
• Ensure all marketing materials are well stocked and up to date in coordination with marketing.
• Maintain a high level of professionalism in the appearance of the presentation centre, the marketing materials and signage.
• Taking clients through the purchasing process from initial introduction of the project to purchase agreement and design selections and inquiries or concerns quickly and accurately.
• Greeting visitors and taking registrations
• Inputting registrations into CRM (Client Relationship Management) Platform
• Answering phone call and directing inquiries to the appropriate team member
• Support Sales Teams with sales transactions and processes
• Prepare and submit daily or weekly sales report under guidance from Sales Team
• Accurately organizing and completing all necessary paperwork and ensuring customer files and contracts are concise, complete and well maintained.
• Management of sales office including ordering office supplies with support of sales operations
• Coordinate with Sales Teams on sales events and marketing initiatives
• Maintain positive purchaser and client relations and enhance Graywood's reputation
• Maintain an intimate working knowledge of our projects, local area
• From time to time assist Homeowner Relations on purchaser correspondence, amendments and or agent calls on other Graywood projects

QUALIFICATIONS:

Education

• Completion of high school diploma

Experience

• 1-2 years experience in a sales administration position and a general understanding of the home buying process.
• Previous experience in customer service and relationship management

Key Competencies:

• Excellent verbal and written communication skills
• Knowledge of the Real Estate Industry an asset
• Positive Attitude
• Customer Focused
• Team Player
• Ability to multi-task
• Excellent organizational skills
• Strong attention to detail

OTHER JOB REQUIREMENTS

• Must be willing to work a flexible and demanding schedule including evenings (Monday - Wednesday 12-6pm and weekends 12pm to 5pm)
• You are responsible for your transportation to and from the work site. The site is accessible by public transportation.
• The position requires a criminal record check prior to finalizing the appointment of successful candidates.

We are an equal opportunity employer that values the unique skills and experiences of each of our candidates; recognizing that each prospective team member of Graywood Developments Ltd. contributes to our efforts in building a diverse and inclusive place to work.

 Should you require any disability-related accommodation to support your participation in our recruitment process, please notify us and we will work with you to meet your accessibility needs.