Inside Sales Representative

RS Breakers & Controls is an Original Equipment Supplier that provides excellent customer service and customized electrical solutions. We have branches in Mississauga, Saskatoon, and are excited to announce that we have opened a branch in Calgary. Our warehouses stock over 100,000 products, including MCC wrapper/buckets, panel switches, circuit breakers, bus plugs, distribution panel boards, and so much more. We stock products of all amperages and voltages to serve residential, commercial, and industrial needs. We are a fast-growing company, with many advancement opportunities.

The Position:

This is a full-time sales position based at our location in Calgary, Alberta.

Reports to:

This position reports to the Alberta Branch Supervisor and the President of the Company

Responsibilities:

Prepare sales quotes/sales orders.

Assist walk-in customers.

Respond to inbound inquiries (phone and email) and leads promptly and professionally.

Prepare return merchandise authorization forms (Sales returns).

Build strong relationships and rapport with customers.

Actively seek out new clients and other opportunities for growth.

Use knowledge and training to ensure that the customer gets exactly what they need within their budget, as quickly and easily as possible.

Provide superior customer service experience.

Support shipping, receiving, inventory, and warehousing as required.

Perform appropriate duties, as assigned by management.

May require travel or site visits.

Qualifications:

Minimum of 2 years' experience in a customer service or sales role.

Experience using and maintaining CRM software (Microsoft Dynamics 365/Business Central) is preferred.

Experience generating quotations and cold calling.

Sales and customer service experience in the electrical industry a definite asset.

Strong organization and communication skills.

General computer literacy.

A valid Driver's License and access to a vehicle is an asset.

A desire to learn and grow within the company through advancement opportunities.