We are seeking an administrative assistant to join our team! You will be part of a 2-person admin team helping 3 orthopaedic surgeons. You will be responsible for the overall office administration, ensuring that matters are carried out in a professional and courteous manner in servicing the needs of orthopedic patients and those of the medical practitioner. At all times, strict patient confidentiality is upheld.

• Education: College Diploma/Certificate in Medical Office Administration

Work setting

• Hospital

• Private Office

Tasks

• Scheduling appointments using Accuro EMR software

• Complete third party billing

• Maintaining electronic patients' files with the EMR system

• Scanning documents to patient files and filing faxes

• Providing administrative and secretarial support to the surgeons as well as other members of the patient care team;

• Scheduling patient procedures as well as outpatient follow-ups using various software

• Liaising with various hospital departments to exchange information etc.

• Utilizing computer equipment and various software packages, i.e. word processing, spreadsheets, Accuro, Square etc. to generate a variety of correspondence, reports and documentation;

• Answering a multi-line phone system with inquiries from patients and other healthcare professionals

• Maintaining a professional atmosphere at the front desk, and running the office efficiently and with accuracy

• Respond to patient messages or concerns in a timely manner and prioritize any urgent issues to the physician's attention

• Initiate and respond to general correspondence where appropriate


Transportation/travel information

• Candidate must be able to reliably commute to hospital in West Toronto Monday to Friday 8am-4pm.

Work conditions and physical capabilities

• Fast-paced environment

• Work under pressure

• Attention to detail

Personal suitability

• Accurate

• Client focused

• Efficient interpersonal skills

• Excellent oral and written communication

• Professional phone demeanour

• Flexibility

• Initiative

• Organized

• Reliability

• Critical thinking

• Strong typing skills

• Work Term: Permanent

• Work Language: English

• Hours: 35 to 40 hours per week

• COVID-19 considerations:
Office staff must wear appropriate mask (provided) when in contact with patients and other staff.

• Must be fully vaccinated against COVID-19


• Salary: $21.00/hr - $27.00/hr

Attention to detail testing

Communications testing

Problem solving

Company Description3 Orthopaedic Surgeons working at St. Joseph's Health Care, Toronto. Needing to add a 2nd administrative assistant.Company Description3 Orthopaedic Surgeons working at St. Joseph's Health Care, Toronto. Needing to add a 2nd administrative assistant.