Eansor Auto Group is looking for a Parts Advisor at Courtesy Ford Lincoln in London.

Job Duties:

• Efficiently help customers select parts and provide internal and external customers (retail and shop) with high quality service.
• Answer telephone calls, indicate prices and provide any other information.
• Take orders for parts by telephone, technician counter, retail counter and wholesale accounts.
• Receive payments from retail customers.
• Handle customer complaints immediately and according to the dealerships guidelines.

Successful Candidates Possess:

• Excellent interpersonal skills with an upbeat and engaging attitude.
• Customer relationship skills including listening and the ability to communicate effectively.
• Excellent verbal communication and writing skills.
• Ability to manage customer complaints and to resolve difficult situations
• Organized and pays attention to detail.
• Ability to follow set and standard procedures.
• Excellent time management skills and the ability to multi-task.
• Flexible and open to change; take on special tasks as needed.
• Ability to work independently and take self-initiative.
• Must have drivers license and clean drivers abstract strong knowledge of automotive parts and technical/mechanical repairs.
• Basic computer skills.

Why Work for Eansor Auto Group:

The Eansor Auto Group is a locally based, family owned and operated company serving the automotive needs of our neighbours in London, St. Thomas, and surrounding areas. With over 25 years of experience selling and servicing both Ford, Lincoln, and a variety of pre-owned vehicles, we have built an amazing team and customer base. Our number 1 priority is customer satisfaction. We value our team members and provide lots of opportunities for expanding your skills and career. We hope you will join our team of dynamic, hard working individuals and grow with us!

Go to our website to see more about our company and the many reasons why you will want to work for us!

We do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest!