Position: Bilingual IT Support

Location: Oakville, ON

Duration: 1 year contract Possible extension

Requirements:

• Bi-Lingual (English/French) required
• Post-secondary education in Computer science / Information Technology
• Minimum 3 years of experience providing IT support in a corporate environment (preferably within International Organizations)
• Customer service orientation and interpersonal skills
• Ability to interface confidently with executive and internal customers
• Strong independent problem solving and decision-making abilities
• Ability to work individually as well as contribute in a global team environment
• Proficient with all Windows operating system software and hardware
• Strong Working Knowledge of Office 365 suite and Windows 11 environment
• Strong knowledge working with Service Now ticketing solution
• Advanced troubleshooting for all types of technical service requests and issues involving personal computers, network, smartphones / tablets, AV systems, enterprise applications / systems