HealthOne is seeking a passionate and motivated General Manager to provide onsite people & operational leadership for our flagship location in downtown Toronto. This unique opportunity will give you the opportunity to lead people, grow teams and drive business success, all while helping our communities live healthier, more fulfilled lives. If you are looking to be a part of a growing company and find purpose in your work, this may be the right opportunity for you.

About HealthOne?

HealthOne provides comprehensive & multidisciplinary health care services and has proudly served Toronto for over 12 years. With a continuously expanding set of locations, we offer complete health care solutions for the whole family including family & walk-in physicians, dental care, mental health counseling, optometry, physical rehabilitation, wellness, optometry & optical, medispa & skin clinic, and much more. Our licensed professionals are dedicated to providing each and every patient with comprehensive and quality medical services in a modern and caring environment.

At HealthOne, how we care is just as important as what we do. Our care philosophy guides every aspect of our work, from building strong therapeutic relationships to delivering exceptional clinical outcomes. As a team, we are unified in our efforts to optimize the care journey, driven by quality, and passionate about providing holistic, patient-centered experiences. We continuously strive to grow, improve, and embrace a shared culture rooted in purpose and values.

What You'll Do

Lead with Purpose

• Coach and inspire a high-performing team across clinical and administrative functions.

• Build a positive, collaborative, and inclusive workplace culture.

• Analyze staffing needs and address workforce gaps proactively.

Run a Smooth Operation

• Oversee daily clinic operations, including staffing, scheduling, infrastructure, and policy adherence.

• Identify and implement operational improvements.

Drive Growth and Results

• Achieve revenue and performance targets through effective financial management.

• Analyze KPIs to guide strategic decisions and service expansion.

• Collaborate with internal teams to develop new care programs and offerings.

Enhance Patient Acquisition and Experience

• Partner with marketing to drive patient growth through digital, referral, and community channels.

• Foster interdisciplinary programs of care that promote long-term patient success and retention.

You'll Be Measured By

• Employee Feedback & Satisfaction: Team engagement and workplace culture

• Patient Success: Retention, feedback, satisfaction, and outcomes

• Financial Performance: Annual target attainment (EBITDA)

What You Bring to the Role

• Bachelor's degree in healthcare administration, business, or related field.

• Management experience in a fast-paced healthcare or clinical setting.

• Strong leadership and people development skills.

• Strategic mindset with financial acumen and operational expertise.

• Experience implementing clinic policies and procedures.

Nice to Have

• Familiarity with EMRs or healthcare administration software.

• Leadership, project management, or change management certification.

• Background as a healthcare provider or frontline clinic administration.

Why Join HealthOne?

• Work in a modern, state-of-the-art 10,000 sq ft. facility in downtown Toronto.

• Be part of a values-driven, interdisciplinary team.

• Enjoy ongoing professional development and leadership support.

• Competitive salary: $120,000 – $160,000, plus bonus incentives.

• Exclusive employee discounts on HealthOne services (Dental, Optometry, Rehab, Skin Care, Wellness)

Schedule

• Full-time | 37.5 hours/week

• Monday to Friday, 10:00am – 6:00pm

• Occasional evenings or weekends may be required

• On-site | Harbourfront

Accessibility Statement?

At HealthOne, we are committed to treating every employee and prospective employee with dignity and respect, and we strive to create work environments where all individuals can thrive. Employment decisions are based on qualifications, merit, and business needs. In alignment with the Accessibility for Ontarians with Disabilities Act, we are dedicated to providing accessible employment practices and ensuring equal opportunity for all applicants. If you require accommodation due to a disability or any other protected group at any stage of the recruitment process or during employment, please contact [email protected]. We will make every effort to meet your accommodation needs and support you throughout the process.?

We appreciate every applicant's interest in joining HealthOne. Due to the volume of applicants, we will only be able to contact candidates selected for an interview. We thank you for your understanding and encourage you to apply for future opportunities if this one isn't the right fit.?