Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
Respond to customer inquiries via phone & email with professionalism & efficiency
Create and follow up on quotes, proposals, and sales documentation
Support order entry, invoicing, & reporting
Generate reports, help with internal documentation, & contribute to presentation preparation
Provide general office support such as answering phones & managing files
Support the outside sales team by preparing materials, coordinating follow-ups, & assisting with customer communication when reps are on the road