Canadian Mental Health Association Peel Dufferin (CMHA Peel Dufferin) is pleased to partner with various agencies in the Peel Region,to offer services to the local community at the *new* Brampton based Homelessness and Recovery Treatment (HART) Hub.

HART Hubs are community-based care hubs designed to address mental health, addiction and housing needs for people experiencing homelessness. They provide integrated care, offering a wide range of services such as primary care, mental health services, addiction care and employment supports. With targeted community outreach and rapid referral pathways, HART Hubs aim to support individuals with complex needs, helping them recover, achieve housing stability, and inclusion.

Achieving our vision means were recruiting people who are passionate about driving change and delivering evidence-based, responsive and affirming care that meet people where they are. Are you ready to join us?

Why join CMHA Peel Dufferin?

Support your community. Advance your career. Fulfill your purpose.

Joiningthe Canadian Mental Health Association Peel Dufferin Branch means youll be part of something meaningful. For starters, were honored to have received the Canadian Non-Profit Employer of Choice Award for our efforts to help people live better. Providing support and services to those who live with mental illness and addictions, were committed to increasing awareness and addressing the stigma surrounding mental health. Thats why weve made it a priority to create a diverse organization that represents the communities we serve and the people we help.

What We Offer

As a community-based agency, were dedicated to the mental, physical, and social health of everyone including our team members. Thats why were proud to offer a total rewards package that helps our team members balance their professional and home life. Youll also be empowered to keep learning new skills and reaching your goals from developing a career growth plan to participating in training sessions.

In addition to competitive benefits like Employee Family Assistance Plan and optional extended health and dental benefits, we offer our team members some unique perks that really stand out:

• 4 weeks accrued vacation + 2 flexible days each year
• Up to 18 sick days accrued per year
• HOOPP Pension Plan enrollment
• Ongoing professional development plus $250 (pro-rated) annual funding for continuing education and certifications
• $350 (pro-rated) annual allowance to invest in achieving your personal wellness goals
• Mileage reimbursement for work-related travel
• Participation in the organizational pay for performance incentive program

We are looking for a full-time permanent Program Manager to join our team!

The Program Manager will support the HART Hub's day-to-day operations and clinical delivery of core services offered by a multidisciplinary team. This may include mental health, addiction, nursing, peer support, counselling, and psychotherapy services as well as clinical services delivered by partner agency staff. The Program Manager will also work as part of the leadership team to develop and implement strategic organizational goals that fulfill the vision and mission of the organization. Note, this role oversees a 12-hour operation, Monday - Friday.

Status: Full-time permanent. 37.5 hours per week (evening hours and weekends may be required); Note, this posting is for an active vacancy

Salary:$90,419.82 to $106,376.25 annually. (Candidate qualifications will be considered when determining the starting salary)
Location:This position is based out of 314-7700 Hurontario St., Bramptonoffice until such time that the HART Hub (Brampton) location is confirmed. Due to the nature of this program, this role is onsite and/or community based.

What You Will Do:

• Manage day to day operations and leadership to a multidisciplinary team (MDT) of clinical staff responsible for the delivery of coordinated programs and services to clients and their families.
• Provide on-site supervision and oversight to clinical staff employed by partner organizations
• Ensure fidelity of a stepped care model and MDT work to provide effective and efficient delivery of services.
• Work with the Director to set program goals using a Balanced Scorecard of priorities and targets and deliver on priorities in consultation with the team, community partners and other CMHA Peel Dufferin services.
• Use clinical judgement and expertise to navigate clinical matters and ensure optimal client care and provider experience.
• Advance clinical and administrative quality of programs by tracking service quality indicators and targets.
• Provide direct clinical supervision to staff. Observe staff with clients and conduct regular audits, supervision, and support professional development.
• Manage the planning and monitoring of staff schedules, and workloads to ensure adequate coverage to meet operational requirements.
• Support the development of operational budgets including financial and human resource requirements.
• Monitor assigned budgets and expenditures in accordance with organizational financial policies.
• Manage recruitment, orientation, coaching, mentoring, performance management, learning and development for staff and students.
• Participate in overall CMHA Peel Dufferin strategic and business planning, implementation, delivery and evaluation.
• Set annual performance and professional development goals.

This posting description indicates the key responsibilities and core functions of the position. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities.

What You Need to Join Our Team:

• Bachelors Degree in health, social services or related discipline such as counselling and psychotherapy, social work or nursing; Masters degree is an asset.
• Registered Health Professional with a College or Association is an asset.
• Minimum of 5years of clinical experience within the community mental health field.
• Minimum of 3 years of formal or informal leadership experience, including supervising a multidisciplinary team, program development and day to day operations.
• Knowledge of mental health legislation, serious mental illness, concurrent disorders and/or dual diagnosis and recovery-based philosophy and practices.
• Demonstrated experience working within a multidisciplinary team and evidence of an ability to collaborate and partner.
• Working knowledge and/or an understanding of various disciplines; including but not exclusive of mental health, substance use, harm reduction, newcomer challenges and barriers faced by those in marginalized populations.
• Demonstrated cultural competence, ability to work andapply practical understanding of different elements of diversity, equity, inclusion and belonging as well as an understanding of social determinants of health and impact on vulnerable communities.
• Working knowledge of a variety of evidence-informed treatment modalities including motivational interviewing and trauma informed practices.
• Experienced at engaging in matters that require sensitivity and empathy across a diverse community, excellent judgement, and discretion; ability to operate with various frameworks including culturally sensitive,anti-racist, anti-oppressive, 2SLGBTQ+ affirming and intersectional.
  
• Fluency in a second language, including ASL (American Sign Language) is considered an asset.
• Mandatory after hours, 24/7 on call duties are required on a rotational basis (evenings, weekends and holidays)
• Valid Canadian drivers license and access to an insured automobile in good repair.
• A satisfactory Vulnerable Sector Screening (Police Check) report.

Deadline to Apply: Thursday, April 24, 2025, by 4:00 PM

At the Canadian Mental Health Association Peel Dufferin Branch, we provide a wide array of community services, resources, and care for people with mental illness. In your role, youll not only assist people who are struggling, youll help them return to good health and reintegrate into the community. In everything we do, we work together to make the world a better place one person at a time.

Apply Now and EMPOWER your career!

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CMHA Peel Dufferin strives to be an equitable employer. We are committed to supporting inclusive recruitment and selection processes, work environments and a qualified workforce reflective of the diverse populations we serve. We acknowledge that removing existing barriers and preventing new barriers is required to foster dignity and independence for people of all ages, genders, cultures, and abilities. We encourage applications from members of groups that have been historically disadvantaged and marginalized, including but not limited to, First Nations, Mtis, Inuit and Urban Indigenous (FNIMUI) populations, ethno-racial communities, people with disabilities, *2SLGBTQIA+ communities, women and gender diverse people, low-income communities, and all equity-deserving groups.

*2SLGBTQIA+ (Two-Spirit, Lesbian, Gay, Bisexual, Trans, Queer, Intersex, Asexual, and a range of gender and sexual diversity categories not listed).

Accessibility Statement

When contacted by CMHA Peel Dufferin for a career opportunity, please advise the People and Culture Department of any accommodation needs that may make your experience through the recruitment process more comfortable. We are committed to working with you to meet these needs by providing reasonable accommodations, ensuring you have access to a fair and equitable process. We are continuously working to improve our accessibility practices and welcome any feedback or suggestions on how we can better accommodate candidates with accessibility needs. Should you have feedback, please email us at [email protected]

Use of Artificial Intelligence (AI) in Recruitment
To streamline our recruitment process, we utilize an applicant tracking system (ATS) to manage and organize applications. While the ATS aids in efficiency, the essential review and evaluation of candidates is carried out by members of our People and Culture team. This approach ensures a personalized assessment that allows us to gain a comprehensive view of a candidates experience, skills and potential. AI is not used to make any decisions in our recruitment process.

Next Steps

We thank all those who apply. Only those selected for further consideration will be contacted.We retain all applications submitted for one (1) year after the closing date of the posting for consideration in future career opportunities.