Posting Closes: April 23, 2025 at 4:00 p.m. (MST)

Employment Status: Permanent; full-time

Servus is growing! We are currently looking for a Relationship Officer to join our Commercial Markets team in Lloydminster.

Servus Credit Union is Alberta's largest member-owned credit union, known for building strong, resilient communities by helping our members feel good about their money. One of Canada's Best Managed Companies for 20 consecutive years and ranked as one of the top banks in Canada on Forbes World's Best Banks list for two years in a row, we are a team of smart, gutsy and driven individuals.

As a Relationship Officer, you will implement a proactive approach to sales and business development by cultivating a strong working relationship with existing and potential members. Our members rely on your knowledge, experience in banking, and genuine desire to shape their financial fitness.

More specifically, the scope of your responsibilities will include, but are not limited to:

Providing advice and tailored solutions to our members to meet their financial needs

Proactively building relationships with existing and future members

Underwriting small to mid-sized business loans, recommending rates within discretionary limits, approving loans within authorized lending limits and recommending to credit committee loan requests above those limits

Staying up to date on lending and deposit services, products, policies, and legislation

Maximizing our existing portfolio including loan and deposit growth

Managing renewal applications and preparing reports to the direct managers and team leads

Evaluating requests on the basis of policy, risk, and profitability

Participating in internal and external meetings to better serve our members

Requirements

To qualify, you will need at least the following:

• 2-5 years of progressive experience
• Demonstrated basic ability in most facets of credit granting and sales of Business Banking products over a two to five year period
• Basic business development skills, analytical abilities and a basic knowledge of portfolio management
• Experience working and developing relationships with members, potential members, influential community people and staff is preferred
• Undergraduate degree in business (or relevant field) or sufficient experience in lieu of education

Most importantly, we're looking for candidates whose personal values align with our cooperative values. These values are evident in everything we do everyday. We're not afraid to be different from our competitors and in fact we embrace these differences. We celebrate our credit union culture and history, and we pride ourselves on our strong commitment to our member-owners and to the communities we serve.

Benefits

Working for Servus has outstanding benefits. In addition to standard benefits like health and wellness, vacation and retirement savings programs, we also provide other important benefits such as:

• Training & Development Opportunities
• Career Advancement Potential
• Flexible work options
• Competitive Compensation including performance-based incentive pay
• Meaningful work towards individual and corporate goals
• Opportunities to get involved and give back through an employee volunteer program

For information about these benefits and more, click here.

At Servus, our employees are also members. This means you'll have all the benefits of being a member of the credit union including profit sharing, voting for the board of directors, and all of the services we provide … with a few additional perks!

What happens next?

Only those applicants selected for an interview will be contacted. Should you require any accommodations during the hiring process, please advise us at that time.

Discover a sense of belonging amongst a team of unique, authentic individuals working together to reimagine financial fitness. We value and celebrate the richness that diverse backgrounds and experiences bring to our community. Your skills, passion, and curiosity may find a sense of belonging at Servus, so even if you don't check every box we encourage you to apply!

#indh