Addiction and Mental Health Worker (Street Outreach), Supportive Housing
Direct Service - (OPSEU)
Part-Time, Contract (Ending: May 31, 2026)
London, Ontario (Oxford Zone)
- Application Deadline: April 16, 2025 -

As part of a larger system to solve homelessness, the Street Outreach Worker will connect with individuals/ families experiencing homelessness in Oxford County through rapport and relationship building. In working collaboratively with clients, staff and community partners, this role will provide community outreach to connect individuals/ families to resources based on needs. This role will strive to find a balanced approach between compassion and self determination, with the ultimate goal of working to help individuals/ families secure housing when it becomes available.

Consider revitalizing your career and making a difference in your community by joining our team!

Successful candidates must have a Police Vulnerable Sector Check completed in the last six months. Interested applicants who reside in the City of London and are in need of a Police Vulnerable Sector Check (PVSC) are encouraged to apply for one as soon as possible as PVSCs in the City of London are currently taking approximately 3 weeks to be processed and offers of employment cannot be made without receipt of a PVSC.

WHAT WE'RE OFFERING:

• What you'll be making - Starting rate for this role is $27.14 per hour (Level 1 – Direct Service), with a wage differential, based on regulation ($30.01 per hour for Level 1 – Direct Service, Regulated):
  • Successful candidates who are registered with one of the designated professional colleges (e.g. OCSWSSW, CNO, COTO, CRPO, CPSO, or CPO) will receive the wage differential for regulation
  • Successful external applicants will start at Level 1, with grid progression based on seniority up to Level 8 ($34.41 per hour for non-regulated, and $37.26 per hour for regulated)
  • For internal applicants, grid level placement will occur as per the Collective Agreement
• When you'll work – 70 hours bi-weekly; Monday-Friday 8:30am-4:30pm
• What your benefits will be - 9% in lieu of benefits
• Your pension plan - Immediately eligible for optional enrolment in the Healthcare of Ontario Pension Plan (HOOPP)

HOW YOU WILL BE MAKING A DIFFERENCE:

• Provide Support through Community Outreach
• Build rapport and relationships with individuals/families experiencing homelessness and sleeping outdoors
• Make warm transfers for individuals/ families to help find and secure safe, suitable, affordable housing
• Provide individuals/families sleeping in encampments with fire prevention education
• Support, advocate and refer individuals/families with appropriate services, supports and resources according to their needs including food security and harm reduction materials
• Connect individuals experiencing homelessness to the by-names list for reporting purposes
• Liaise with professionals and with the community while adhering to the principle of confidentiality
• Able to build positive relationships with other colleagues and support cohesiveness and positivity for team building
• Other duties and responsibilities as assigned

• Promote empowerment and self-determination of others through non-judgmental listening and assertive engagement
• Connect individuals/families to resources in their community
• Meet with individuals/families to determine support needs and housing goals
• Maintain privacy and confidentiality of individuals
• Maintain statistical records associated with program functions according to agency guidelines
• Complete administrative duties and documentation as required
• Attend CMHA team and staff meetings
• Participate in relevant committee meetings
• Carry out the policies and procedures of CMHA TVAMHS as set forth in the Policy and Procedure Manual
• Other duties as required

WHAT YOU'LL NEED TO APPLY:

Police Vulnerable Sector Check Requirements

Successful candidates must have a Police Vulnerable Sector Check completed in the last six months. Interested applicants who reside in the City of London and are in need of a Police Vulnerable Sector Check (PVSC) are encouraged to apply for one as soon as possible as PVSCs in the City of London are currently taking approximately 3 weeks to be processed and offers of employment cannot be made without receipt of a PVSC.

We Require the Following Qualifications:

• University/College Degree or Diploma in the Social Science field (Primary proof of credentials will be required during the hiring process, i.e. original degree/diploma/certificate or official transcript)
• Valid Driver's License, adequate insurance and access to a vehicle to carry out job duties
• Ability to attend work regularly

• 1 year of work experience in the mental health field
• Experience working with homeless/marginalized populations
• Experience working with community partners
• Experience working with housing partners
• Knowledge of the complex challenges faced by those without stable housing
• Knowledge of By-Names List, Coordinated Access
• Knowledge of community resources
• Crisis intervention and prevention
• Working knowledge of the Residential Tenancies Act and associated Acts
• Training in crisis intervention and resolution including ASIST and First Aid/CPR
• Bilingual both official languages, preferred; préférence sera accordée aux candidats qui sont compétents dans les deux langues officielles du Canada

INTERNAL APPLICANTS: To be considered as an internal applicant, current staff members are reminded to apply using their @cmhatv.ca or @slwar.ca email address.

Get your application in by – April 16, 2025:

Our recruitment process allows us to learn about your previous work experience, your qualifications and your commitment to fulfilling our vision. While we appreciate the interest of all applicants, only those individuals being considered for a position will be personally contacted by someone from the interview team.

We welcome and encourage applications from all members of our community including persons of any gender, gender identity, gender expression, or sexual orientation, persons with disabilities, Indigenous persons, and members of visible minorities. If you require accommodations related to a disability at any point during the recruitment process, please contact [email protected]

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