- Team Oversight: Ensure security teams follow company policies, procedures, and safety protocols.
- Training: Provide new guards with on-the-job training, clarifying roles, responsibilities, and emergency protocols.
- Monitoring: Watch surveillance, alarms, and access systems for breaches or suspicious activity.
- Patrols: Regularly patrol premises to deter security threats and maintain visibility.
- Emergency Plans: Create and share response plans for fires, emergencies, and breaches.
- Emergency Coordination: Manage emergency responses, prioritizing safety of staff and property.
- Reporting: Document incidents accurately and promptly, maintaining detailed logs.
- Record Keeping: Maintain thorough records of daily tasks and incidents.
- Client Communication: Regularly interact with clients to address security needs and concerns.
- Updates: Keep clients informed about security operations and incidents.
- Evaluations: Evaluate guards' performance, offering feedback and improvement areas.
- Training: Identify training needs and growth opportunities for security staff.
- Regulation Knowledge: Stay current with security-related laws and regulations.
- Compliance: Ensure security practices adhere to legal requirements and industry standards.
- Conflict Resolution: Handle conflicts calmly among guards and the public.
- De-escalation: Implement strategies for tense situations, maintaining security.
- Improvement: Identify ways to enhance security operations through technology and process.