About Us

Dueck Richmond is looking for an experienced Body Shop Manager. We are one of Canadas largest automotive dealerships, operating four locations in Greater Vancouver: Dueck on Marine, Dueck Downtown, Dueck ISUZU, and Dueck Richmond. Our ICBC-accredited body shops have been delivering exceptional quality and customer service since 1926. As a family-owned company, we support the community and employ over 400 dedicated individuals, encouraging career growth through continuous training and professional development. We offer competitive compensation plans and extended health and dental benefits. Join our dynamic and innovative team!

Careers with Dueck Offer

Inclusive and supportive company culture

Competitive compensation based on experience and performance

Extended Health and Dental benefits

Professional development and advancement opportunities

Community involvement through charitable events

Position Summary

The Body Shop Manager is a professional and experienced individual with management and estimating experience who is responsible for managing an efficient and profitable Body Shop that prioritizes customer satisfaction and retention. The main responsibilities include operating the shop at maximum production, building customer relationships, maintaining positive employee relationships, controlling costs, completing reports and meeting sales and profit objectives.

Key Responsibilities

Oversee detailed collision damage estimate reports

Ensure operational efficiency and smooth processes

Maintain KPI on Collision Repair Scorecard

Inspect work for quality assurance

Interview, hire, train, and develop the team

Manage team performance and conduct annual reviews

Maintain high customer satisfaction and resolve complaints

Identify and implement process improvements

Establish a safe, positive work environment

Skills & Requirements

Management and leadership skills

Excellent communication and organizational skills

Exceptional customer service abilities

Advanced decision-making and problem-solving skills

Ability to prioritize and maintain professionalism

Self-driven and collaborative team player

Technical Requirements

3-5 years of collision repair estimating experience (required)

Previous management experience

Valid BC drivers license

ICBC Insurance experience (asset)

Post-secondary training (asset)

Commitment to continuous learning

Logistical Requirements

The Dueck Richmond Body Shop Department is open to customers five days a weekMonday to Friday from 8am to 5:30pm. This is a full-time position that may require working extended hours, including weekends, in order to meet deadlines based on the needs of the business.

Join our Team

There is no time like the presentwe encourage all qualified candidates to apply by submitting a resume. We thank you in advance for your application. Only those considered for the position will be contacted for an interview.