The Service Technician at Macdonald's Home Health Care is responsible for diagnosing problems and making repairs for clients in their own homes, in-shop, and rehabilitation facilities. This position requires a compassionate and resilient team member and an individual who is comfortable taking on a wide variety of tasks in order to best support our clients. This role will be well suited to an individual with mechanical aptitude who wants to learn and evolve with a growing company.

Requirements:

• Mechanical aptitude with an ability to use tools and a keen interest in repairing and troubleshooting mechanical and electrical systems
  
• Lifting capabilities up to 100lbs
• An understanding of working with clients with a wide range of impairments
• Intermediate Microsoft Office knowledge, computer software, and internet proficiency
• Team-oriented and dependable with a strong work ethic
• Extremely organized and detailed oriented
• Quick thinking with the ability to make sensible decisions under pressure
  
• Effective at multitasking and working in a changeable environment
• Must hold a valid BC drivers license
• Healthcare industry experience is an asset
• Previous experience with medical equipment would be an asset

Responsibilities and Duties:

• Visiting client homes to deliver equipment or to diagnose issues with clients' equipment/ deliver and install equipment
• Explaining correct maintenance, issues, and repairs to clients
• Lifting weight of up to 75 - 100lbs
• Driving a Macdonald's HHC vehicle and representing the company in the community
• Assisting with general shop duties to ensure cleanliness, organization, and a well-functioning workspace
• Setting up equipment to best suit client needs following industry best practices
• Troubleshooting and providing timely diagnosis recommendations for repair
• Working with Seating and Mobility Consultants on equipment trials and demonstrations, in conjunction with healthcare professionals
• Operating safely within our offices, warehouses, vehicles, and client homes
  
• Completing relevant paperwork and updating client profiles pre and post appointment
• Build and maintain relationships with clients

We encourage everybody to apply even if they dont meet all qualifications.

We provide:

• The ability to make a difference in client's lives every day
• Full extended healthcare plan including dental and vision care
• RRSP matching program
• Group profit-sharing program
• Company life coach
• Monday - Friday working hours
• The opportunity to work towards an industry-recognized accreditation