Job duties/accountabilities
JD :-
- has a deep technical knowledge and experience in Salesforce platform
- Salesforce certifications e.g. Data Cloud, Marketing Cloud, Loyalty Management
- designs and builds solutions for businesses using the Salesforce platform, namely marketing cloud, data cloud and Loyalty Mgmt
- has a vision of the desired business outcome and can recommend scalable and sustainable solutions
- technical leader who works with business stakeholders to create a vision for the solution
- designs solutions: creates data models, organizational strategies, and technical solutions for identity and access
- integrates systems: implements data and process integrations
- provides recommendations: recommends using clicks, code, or a combination of both to meet business needs
- builds proofs-of-concept: create prototypes that teams can use to iterate on
- provides technical guidance: educates marketing teams on best practices
- escalates issues: serves as the final escalation point for Salesforce production issues